Aumyai Thomas Harris
Round Rock,TX
Summary
Successful customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Esthetician
Spavia Day Spa
Austin , TX
08.2024 - Current
- Conducted private client consultations.
- Educated clients on proper skin care techniques according to individual needs.
- Managed scheduling conflicts efficiently while maintaining excellent customer service levels.
- Maintained a clean and sanitary work environment in accordance with state regulations.
Security Guard
IPSA Security Services
Austin
09.2024 - Current
- Provided customer service assistance to staff and visitors in a professional manner.
- Completed incident reports regarding violations of policies or procedures.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
Cashier
HEB Grocery Store
Georgetown , TX
07.2023 - 12.2024
- Conducted price checks for special orders or discounts as requested by customers.
- Welcomed customers, offering assistance to help find store items.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic
- Answered store and merchandise questions and led customers to wanted items.
Pharmaceutical Production Operator
ICU Medical
Austin , TX
07.2022 - 06.2023
- Monitored and recorded data from production processes to ensure quality standards were met.
- Provided support for packaging operations including labeling containers per customer requirements.
- Responded quickly to emergency situations involving machinery breakdowns or malfunctions.
- Reported any discrepancies between actual results and expected values immediately to supervisor and manager.
Education
High School Diploma -
John B Connally
Austin , TX06-2020
Skills
- Incident reporting
- Customer service
- Team collaboration
- Effective communication
- Scheduling coordination
- Professional demeanor
- Customer needs assessment
- Problem-solving skills
- Listening skills
- Conflict resolution
- Data monitoring
- Exceptional organization
- Time management
Certification
- License Esthetician
Timeline
Security Guard
IPSA Security Services
09.2024 - Current
Esthetician
Spavia Day Spa
08.2024 - Current
Cashier
HEB Grocery Store
07.2023 - 12.2024
Pharmaceutical Production Operator
ICU Medical
07.2022 - 06.2023
High School Diploma -
John B Connally