Auna Montgomery
Beaverton,OR
Summary
Detail-oriented Floral Operations professional skilled in managing daily workflows, coordinating vendor deliveries, and overseeing inventory for fresh products. Builds seasonal displays, processes customer orders, and trains staff to uphold service standards. Enhances team efficiency and maintains product quality while effectively minimizing waste.
Overview
8
8
years of professional experience
Work History
Floral Manager
Zupan's Markets
Portland, Oregon
09.2025 - Current
- Managed Zupan's Markets floral department display standards and daily floor presentation.
- Designed seasonal bouquets, arrangements, and custom floral pieces for market customers.
- Ordered supplies based on space and budget availability, current trends and sales projections.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Managed integration and merchandising of seasonal and holiday-specific product offerings.
- Created attractive and eye-catching displays with accurate signage to promote products.
- Organized special events such as weddings or funerals; designed flower arrangements according to client specifications.
- Verified accuracy of incoming shipments against purchase orders; resolved discrepancies with vendors quickly.
- Trained and developed associates to handle customers' needs and manage daily workloads.
- Managed the budget for the floral department; monitored costs closely while striving towards cost savings goals.
Lead Designer/Floral Assistant Manager
Zupan's Markets
Lake Oswego, Oregon
07.2021 - 09.2025
- Designed custom floral arrangements for weddings, events, and daily customer orders.
- Managed incoming flower deliveries and inspected product quality for freshness.
- Maintained floral coolers and display cases to ensure optimal product presentation and freshness.
- Supported event setup with floral centerpieces, aisle pieces, and venue décor.
- Provided excellent customer service by helping customers choose appropriate bouquets for their needs.
- Trained new staff on care techniques and arrangement methods to enhance customer service.
- Managed staff performance to maintain high service standards. during daily operations at employer site.
- Supported budgeting, ordering, and expense tracking.
Landscape Designer
Cynthia Woodyard Photography & Design
06.2018 - 01.2021
- Communicated effectively with clients and coworkers to fulfill needs and ensure satisfaction. Design & implement beautiful floral arrangements for long-standing high end clients including Arlene Schnitzer. Maintained high quality products through pruning, planting, grooming, and watering; collected plant materials for daily arrangements., Delivered floral arrangements to clients' locations, ensuring timely and safe transport. and implementing plant material daily.
- Developed landscape concepts for client properties and creative outdoor scenes.
- Drafted site plans and planting layouts using design software.
- Selected plants, hardscape materials, and finishes for project themes.
Education
Bachelor of Science - Women Studies, Art & Design
Portland State University
Portland, OR01-2018
Skills
- Floral design
- Visual merchandising
- Inventory management
- Vendor management
- Order processing
- Cost management
- Customer service
- Budget tracking
- Merchandise display
- Client consultations
- Task delegation
- Shrink minimization
- Team building
Timeline
Floral Manager
Zupan's Markets
09.2025 - Current
Lead Designer/Floral Assistant Manager
Zupan's Markets
07.2021 - 09.2025
Landscape Designer
Cynthia Woodyard Photography & Design
06.2018 - 01.2021
Bachelor of Science - Women Studies, Art & Design
Portland State University