Summary
Overview
Work History
Education
Skills
Websites
Leadership And Affiliations
Timeline
Generic

Aundrea M. Hodge

Palmyra,NJ

Summary

Dynamic people leader with over a decade of progressive experience in employee engagement, operations, and program development across retail and service industries. Expert in cultivating inclusive, high-performing environments that drive satisfaction, retention, and productivity. Adept at designing and leading associate-focused strategies, onboarding programs, engagement initiatives, and cross-functional collaboration. Recognized for building strong teams, enhancing workplace culture, and delivering measurable outcomes aligned with organizational goals.

Overview

14
14
years of professional experience

Work History

Area Operations Manager

WALMART
Westhampton, NJ
09.2021 - Current
  • Lead strategic and day-to-day operations across a team of 285+ associates. Design and implement programs that drive associate engagement, experience, and retention. Serve as a trusted advisor on people strategy, onboarding, and continuous improvement initiatives.
  • Spearheaded cross-functional onboarding and training program for 285+ new associates, improving new hire experience.
  • Launched monthly team-building initiatives and cross-training programs, boosting morale and internal collaboration.
  • Developed staffing models and floor mapping strategies enhancing workflow and satisfaction.
  • Serve as People Engagement Committee Supervisor, leading listening sessions and translating feedback into action.
  • Collaborate with HR and leadership to align engagement strategy with business needs.

Assistant Branch Manager

ENTERPRISE HOLDINGS
Pennsauken & Mount Holly, NJ
12.2015 - 09.2021
  • Managed a branch team of 10, delivering training, coaching, and performance development.
  • Increased service quality score from 81% to 95% through staff training and process improvements.
  • Designed and led monthly learning sessions for team development.
  • Participated in company-wide DEI Committee, advancing inclusive workplace initiatives.
  • Recognized for high customer satisfaction and leadership in employee morale.

Management Trainee

ENTERPRISE HOLDINGS
Pennsauken & Mount Holly, NJ
09.2014 - 12.2015
  • Built foundational experience in leadership, operations, and customer engagement.
  • Top 10 performance among trainees for 6+ consecutive months.
  • Took on increasing leadership responsibility including mentorship and development.

Lead Teacher

KIDDIE ACADEMY
Mount Laurel, NJ
11.2013 - 09.2014

Assistant Store Manager

BCBGMAXAZRIA
Cherry Hill, NJ
06.2011 - 12.2013

Education

Bachelor of Science - Human Ecology

University of Maryland

Study Abroad - International Marketing

Richmond University
London, England

Skills

  • Associate Engagement & Experience Design
  • Program & Project Management
  • Team Leadership & Coaching
  • Onboarding & Talent Development
  • Cross-Functional Collaboration
  • Organizational Culture & DEI
  • Continuous Improvement
  • Survey & Insights Analysis
  • Change Management

Leadership And Affiliations

  • People Engagement Committee Supervisor, Walmart, 2021, Present
  • Diversity, Equity, and Inclusion Committee Member, Enterprise Holdings
  • Community Leadership Panelist, Int’l Conference, Accra, Ghana
  • Member, National Society of Leadership and Success

Timeline

Area Operations Manager

WALMART
09.2021 - Current

Assistant Branch Manager

ENTERPRISE HOLDINGS
12.2015 - 09.2021

Management Trainee

ENTERPRISE HOLDINGS
09.2014 - 12.2015

Lead Teacher

KIDDIE ACADEMY
11.2013 - 09.2014

Assistant Store Manager

BCBGMAXAZRIA
06.2011 - 12.2013

Bachelor of Science - Human Ecology

University of Maryland

Study Abroad - International Marketing

Richmond University

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