Tyrell Scott

• Lead day-to-day operations in Pick, Pack, and Ship Dock, ensuring seamless execution of outbound workflows and customer promise.
• Manage a large team of hourly associates and Process Assistants, focusing on productivity, engagement, and safety.
• Utilize labor planning tools and real-time data to forecast volume, allocate resources, and drive shift-level execution.
• Collaborate with cross-functional teams including Safety, HR, and Learning to meet site and regional KPIs.
• Identify and remove process barriers using root cause analysis, continuous improvement, and lean principles.
• Own performance tracking through metrics such as UPH, DPMO, and cost-per-unit to drive bottom-line results.
• Actively mentor Process Assistants and high-potential associates, building pipeline strength and succession readiness.
• Played a key role in Prime Day and Peak planning, including shift structure, labor needs, and risk mitigation strategy.

■ Manage Amazon Fulfillment Center (FC) customer shipment workflows using automated tools and web platforms

■ Maintain constant and proactive virtual communication with FC Operations leaders regarding shipment workflow status

■ Execute and develop shift plans based on FC Operational requirements and adjust in real-time as variables change

■ Trial new tools and systems and provide feedback on functionality, while gathering FC Operations feedback

■ Ability to grasp the operational concepts of flow settings for FC picking systems that include flow pick and batchy pick paths for multiple FCs with different volume and demand patterns.

■ Construct post-mortem reports on shift successes or failures, relative to established operational goals or thresholds

■ Act as an advisor to FC Operations leaders and provide recommendations and guidance to ensure the maintenance of a strong partnership and achievement of common goals: delivering for customers

■ Drive risk management strategies for Fulfillment Centers to ensure Service Level Agreements for customer shipments are me

■ Understand and teach detailed flow concepts related to outbound flow operations in Amazon’s fulfillment centers.

■ Ability to advise and teach the basic flow standards to the new flow leads through communications and advise them on standard flow settings thus speeding the learning curves of new leads.