Summary
Work History
Education
Skills
Certification
Languages
Timeline
Accomplishments
Overview
Intern
Mark Allen Hewlett

Mark Allen Hewlett

Chicago,IL

Summary

Operations-driven retail and restaurant management professional with over 30 years of leadership experience in high-volume environments. Expertise in team development, inventory control, financial oversight, and enhancing customer experiences while ensuring regulatory compliance. OSHA and ServSafe certified, recognized for strengthening operations, improving efficiency, and driving consistent business performance. Proven success as a General Manager for Taco Bell and C&J Clark (Hanover Shoes), adept at driving sales growth, managing costs, and cultivating high-performing teams in competitive markets.

Work History

Shift Supervisor

Walgreens
Chicago, IL
  • Managed opening/closing procedures, cash reconciliation, and inventory controls.
  • Implemented merchandising strategies to improve product visibility and sales.
  • Strengthened customer loyalty through service-focused leadership.
  • Coordinated with marketing and cross-functional teams to support promotional initiatives.

Shift Supervisor

CVS Health
Chicago, IL
  • Led a team of 30 associates in high-volume retail operations.
  • Oversaw inventory management, shrink control, and financial accuracy.
  • Negotiated vendor pricing to reduce operational costs.
  • Drove sales performance through coaching and upselling strategies.

Produce Clerk / E-Commerce Associate

Jewel-Osco
Chicago, IL
  • Delivered high-quality service to in-store and online customers.
  • Managed order fulfillment, customer inquiries, and issue resolution.
  • Maintained produce quality standards and minimized inventory waste.
  • Ensured compliance with company food safety procedures.

Produce Clerk

Food 4 Less
Evanston, IL
  • Received and inspected shipments to ensure freshness and quality.
  • Rotated inventory to reduce spoilage and loss.
  • Assisted customers with product selection and recommendations.

Education

Harry S. Truman College
Chicago, IL

Skills

  • Management of store and restaurant functions
  • Leadership of diverse teams
  • Stock control and prevention
  • Audit compliance and cash oversight
  • Team development
  • Customer experience enhancement
  • Supplier relationship and expense management
  • OSHA compliance expertise
  • Labor resource management
  • Retail display design
  • Proficient in Microsoft Office Suite
  • Retail management software proficiency
  • Inventory tracking system
  • Scheduling & Labor Management Systems
  • Digital communication platform expertise

Certification

  • BASSET Alcohol Seller/Server Certification – State of Illinois (Current)
  • ServSafe Certified (Current)
  • Food Handler Certification (Current)

Languages

English

Timeline

Shift Supervisor

Walgreens

Shift Supervisor

CVS Health

Produce Clerk / E-Commerce Associate

Jewel-Osco

Produce Clerk

Food 4 Less

Harry S. Truman College

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 50+ staff members.
  • Beverage Alcohol Sellers and Servers Education and Training

Overview

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Mark Allen Hewlett