Aundria Johnson
College Station,TX
Summary
Goal-oriented Overnight Stocker eager to provide efficient support to sales and customer service teams. Tirelessly keeps merchandise well-stocked and attractively arranged for purchase. Exceeds prescribed standards in work speed and quality.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Overnight Stocker
Walmart
Bryan, TX
01.2016 - Current
- Received and stocked merchandise in a timely manner.
- Organized shelves, racks and bins to ensure product availability.
- Operated forklift and pallet jacks to unload trucks and move products throughout the store.
- Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
- Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
- Restocked shelves according to plan-o-grams set up by management team.
- Checked expiration dates on all food items to ensure quality control standards were met.
- Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
- Built displays for special promotions, sales events and seasonal items as directed by supervisor.
Manager
Taco Cabanna
Bryan, TX
11.2013 - 03.2019
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Education
Associate of Arts - Criminal Justice
Blinn College
Bryan, TXSkills
- Inventory Counts
- Production Documentation
- Stock Rotation
- Equipment Operation
Certification
- Preventing Sexual Harassment March 16, 2024
- Cyber Security Training March 28, 2024
Timeline
Overnight Stocker
Walmart
01.2016 - Current
Manager
Taco Cabanna
11.2013 - 03.2019
Associate of Arts - Criminal Justice
Blinn College