Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aunjolique Allen

New Iberia,LA

Summary

Dynamic and engaging professional with a natural aptitude for fostering strong customer relationships and delivering exceptional service. Solid grasp of sales strategies and customer service methodologies, complemented by excellent communication and organizational abilities. Dedicated to cultivating positive customer interactions and exceeding sales objectives through a proactive approach. Adept at leveraging expertise to drive customer satisfaction and contribute to the overall success of the organization.

Overview

4
4
years of professional experience

Work History

Sale Associate

Dollar General
New Iberia, Louisiana
10.2023 - Current
  • Manage cash register while providing courteous service to customers while multitasking in fast-paced environments. Keep clean and orderly work environments.
  • Maintained organized merchandise displays, ensuring optimal product visibility and accessibility.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Increased customer loyalty with personalized shopping experiences and attentive service.
  • Managed efficient cash register operations.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Developed strong rapport with customers and created positive impression of business.

Sale Associate (Seasonal)

Ollie’s Bargain Outlet
New Iberia, Louisiana
10.2022 - 12.2022
  • Seasonal hire. Remodel new store location. Unloading and stocking merchandise while providing customer service.
  • Maintained clean and organized sales floor to promote a welcoming environment for customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Increased customer loyalty with personalized shopping experiences and attentive service.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Customer Service Manager

Roses Discount Store
New Iberia, Louisiana
11.2021 - 08.2022
  • Provide a courteous and efficient service while handling complex problems to customers. Multitasking with cashier responsibilities while managing refunds and exchanges of returned merchandise.
  • Led customer service team, enhancing communication and resolving issues efficiently.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Optimized workflow processes to maximize efficiency while maintaining an unwavering commitment to client satisfaction.
  • Implemented comprehensive feedback system to enhance service quality.

Education

High School Diploma -

Westgate High School
New Iberia, LA
05.2019

Skills

  • Effective communication
  • Cash management
  • Proficient in written expression
  • Customer service expertise
  • Client support
  • Skilled at prioritizing tasks simultaneously
  • Client support
  • Teamwork and collaboration
  • Time management
  • Creative problem resolution
  • Proficient in handling concurrent responsibilities

Timeline

Sale Associate

Dollar General
10.2023 - Current

Sale Associate (Seasonal)

Ollie’s Bargain Outlet
10.2022 - 12.2022

Customer Service Manager

Roses Discount Store
11.2021 - 08.2022

High School Diploma -

Westgate High School

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