Aunyae Bartee
Baltimore,MD
Summary
Dynamic and results-oriented professional with a proven track record at USPS, adept at prioritizing tasks and employing strategic planning to enhance team efficiency. Excelled in data entry accuracy and conflict resolution, significantly improving customer satisfaction. Brings innovative solutions and exceptional communication skills to foster team collaboration and achieve goals.
Overview
6
6
years of professional experience
Work History
Clerk
USPS
07.2021 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Order Picker
Lowe's
04.2020 - 09.2021
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
- Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
Cashier Team Lead
Weis Market
05.2018 - 11.2019
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Education
High School Diploma -
Woodlawn High School
1801 Woodlawn Drive Gwynn Oak Md 2120706.2019
Skills
-Able to prioritize tasks effectively, ensuring efficient allocation of time and resources to maximize productivity
-Skilled in decision making, conflict resolution and strategic planning, enabling successful project execution and team efficiency
-A creative thinker, able to conceptualize innovative solutions for complex problems
-Committed to fostering open dialogue, promoting understanding and achieving goals through effective communication
-data entry and documentation
-conflict resolution
-phone etiquette
-Customer satisfaction
-Phone etiquette
-excellent team player
Timeline
Clerk
USPS
07.2021 - Current
Order Picker
Lowe's
04.2020 - 09.2021
Cashier Team Lead
Weis Market
05.2018 - 11.2019
High School Diploma -
Woodlawn High School