Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aura Sherman

Lancaster,CA

Summary

Dynamic and detail-oriented professional with experience at Mountain Valley HVAC, excelling in office administration and customer service. Proven ability to manage sensitive information and enhance communication processes. Skilled in digital file management and organization, ensuring accuracy and confidentiality in all tasks. Committed to fostering positive relationships and maintaining a productive work environment.

Overview

3
3
years of professional experience

Work History

Secretary

Mountain Valley Hvac
05.2024 - 07.2025
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Babysitter

Friends And Family Members
04.2023 - 03.2024
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.

House Cleaner

Friends And Family Members
07.2022 - 02.2023
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.

Education

Desert Winds
Lancaster, CA
05.2024

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • File management
  • Complex Problem-solving
  • Accounts receivable and payable
  • Digital file management

Languages

English
Native or Bilingual

Timeline

Secretary

Mountain Valley Hvac
05.2024 - 07.2025

Babysitter

Friends And Family Members
04.2023 - 03.2024

House Cleaner

Friends And Family Members
07.2022 - 02.2023

Desert Winds

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Aura Sherman