AURA "CELESTE" URENA MORA

• Collected vital signs, addressed health concerns and performed point-of-care testing (COVID, Influenza, Strep, Mono, Urinalysis testing).
• Administered medications/vaccines, breathing treatments, per provider orders.
• Delivered wound care, ear lavage, and assisted with procedures (sutures, injury care, etc).
• Reinforced patient education, patient discharge and attended to patient's questions.
• Attended to fax requests, faxed referral, and lab results.

Health Partners of Western Ohio

• Roomed patients, obtained vitals, and documented chief complaints.
• Administered vaccines, breathing treatments, performed A1C, influenza, COVID, RSV, Strep testing, diabetic foot/eye exams.
• Communicated lab results and coordinated follow-up appointments.
• Completed prior authorizations for patient medications to ensure timely care.

• Assisted with general office duties
• Photocopied, organized, and filed various documents
• Assisted with special projects and events

• Answered phone calls and responded to patient's requests
• Scheduled new and existing patients for encounters such as: physical, Annual Wellness Visit (AWV), transitional care and follow up
• Assisted patients with check-in/out
• Faxed medical records to external physicians' offices
• Instructed patients in referrals placed by healthcare provided
• Scheduled patients for imaging such as MRI, CT, US, MAMMOGRAM
• Reviewed and submitted medical claims to billing departments

• Scheduled eye exams and coordinated surgical procedures.
• Guided patients through surgical application processes, including Division of Blind Services approvals.
• Handled referrals, patient check-in/out, and medical records.