Auradely Medina
Queens,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Home Goods
Custumer Service
New York, New York
10.2020 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Banco Popular
Custumer Service
Dominican Republic
12.2017 - 12.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
United Nearshore Operations (UNO)
Call Center Resources
Dominican Republic
03.2016 - 09.2017
Answering customers calls
Resolving issues
Prividing information products and services and processing orders.
Education
High School Diploma -
CEGES
Dominican Republic 08-2014
Information Technology - Information Technology
CEGES
Dominican Republic 08-2014
Some College (No Degree) - Clinical Psychologist
UAPA
Dominican Republic Skills
- Microsoft Word
- Training & Development
- Excellent Communication
- Interpersonal Communication
- Customer service experience
- Sales skills
- Responsible
- Friendly, Positive Attitude
- Customer Service
- Collaboration
- Multitasking
Reference
Jonathan Guzman
Nouveau Elevator
Job title: MR Foreman /Violatios and Special Projects supervisor.
Phone number: 516 904 8697
- Walter Miranda
My Current boss
Job title: store manager
Phone number: 347 320 9327
- Yeudy Lora
Job title: Doctor
Phone number: 787 639 2905
Timeline
Home Goods
Custumer Service
10.2020 - Current
Banco Popular
Custumer Service
12.2017 - 12.2018
United Nearshore Operations (UNO)
Call Center Resources
03.2016 - 09.2017
High School Diploma -
CEGES
Information Technology - Information Technology
CEGES
Some College (No Degree) - Clinical Psychologist
UAPA