Auralie Yoder
Mount Vernon
Summary
Highly motivated individual hoping to make a career in customer service. Dedicated to bringing joy to others and helping give back to the community. Ready to learn new skills and bring energy and creativity to every challenge.
Overview
2
2
years of professional experience
Work History
Sales Associate
Bealls
09.2023 - 08.2024
- Organized racks and shelves to maintain the store's visual appeal and engage customers.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Created an inviting environment for customers by maintaining store organization and cleanliness.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for the sales floor by pricing or tagging.
Shift Leader
Whit's Frozen Custard
06.2022 - 08.2022
- Managed shift operations, delegated daily tasks and responsibilities, and monitored team performance.
- Completed cash and credit card transactions accurately using POS software.
- Maintained clean and well-organized production areas.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Monitored food inventory and restocked supplies.
Education
High School Diploma -
Mount Vernon High School
Mount Vernon, OH05-2023
Skills
- Exceptional customer service
- Teamwork and collaboration
- Adaptability & resilience
- Communication
- Problem-solving
- Conflict resolution
Timeline
Sales Associate
Bealls
09.2023 - 08.2024
Shift Leader
Whit's Frozen Custard
06.2022 - 08.2022
High School Diploma -
Mount Vernon High School