Auriana Walker
Lowes Home Improvment
Hockley,TX
1
year of professional experience
Hands-on individual proudly offering more than a year of expertise in customer service and sales. Polished professional with amazing composure even in stressful situations. Looking forward to join this organization as a business office associate.
Work History
RTM Clerk
8 Months- Operated computers programmed with accounting software to record, store and analyze information.
- Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Provided documentation and calculations to support inventory distribution decisions.
- Developed and actualized customer service initiatives to decrease wait times.
- Demonstrated items to customers and created customer awareness, interest and sales.
Licensed Esthetician
7 Months- Performed body treatments, including waxing, body wrap application, chemical peels and microdermabrasions .
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Stocked treatment rooms with proper supplies.
- Fostered friendly, warm and exceptional customer experience.
- Assisted manager with daily spa operations, including opening and closing procedures.
- Recommended retail products for at-home use.
- Carried out administrative tasks, including product inventory checks, charting and consultations.
Education
Esthetician License - Esthetics
High School Diploma
Skills
Critical thinking
Data management
Multitasking abilities
Customer engagement
Analytical skills
Computer proficiency
Timeline
RTM Clerk
Lowes Home Improvment
10.2019 - 06.2020Read More
Licensed Esthetician
Laced By Lonice Spa & Boutique
01.2019 - 08.2019Read More
Cypress Springs High School
High School Diploma
Read More
Ogle School of Hair Skin Nails
Esthetician License from Esthetics
Read More