Summary
Overview
Work History
Education
Skills
Certification
Languages
Extra Skills
Timeline
Generic

Nancy Acuna-Lopez

Plant City

Summary

Adept at enhancing customer satisfaction and streamlining operations, I leveraged data entry proficiency and teamwork at Lowes Home Improvement to expedite shipments and reduce inventory discrepancies. My accuracy in cash handling and problem-solving skills significantly contributed to operational excellence, demonstrating a commitment to results and collaboration.

Overview

4
4
years of professional experience
1
1
Certification

Work History

RTM Clerk

Lowes Home Improvement
07.2020 - 12.2023
  • Diligently monitored backorders and expedited shipments whenever possible to minimize delays for customers awaiting products.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to orders, shipments, and returns.
  • Streamlined order processing by verifying product availability, preparing picking lists, and coordinating with the shipping team on a daily basis.
  • Reduced discrepancies in inventory counts by conducting regular audits and reconciling any differences found.
  • Effectively managed vendor relationships to ensure timely receipt of ordered items while adhering to quality standards set forth by the company.
  • Unloaded, inspected, and stored damaged and returned products.
  • Distributed returned merchandise to appropriate store departments or palletized for liquidation.
  • Documented returned product details in [Software] inventory tracking system.

Cashier

Portillos
09.2019 - 03.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Associate of Science - Surgical Technology

Hillsborough Community College
Tampa, FL
05.2025

Skills

  • Data entry proficiency
  • Accuracy and Precision
  • Workplace Safety
  • Shipping and receiving
  • Teamwork and Collaboration
  • Problem-Solving
  • Multitasking

Certification

Davinchi train

BLS

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Extra Skills

Volunteered: South Florida Baptist Hospital (Admitting Office)

June 2018- July 2019

  • Greeted patients
  • Scheduled
  • registration process

Timeline

RTM Clerk

Lowes Home Improvement
07.2020 - 12.2023

Cashier

Portillos
09.2019 - 03.2020

Associate of Science - Surgical Technology

Hillsborough Community College

Similar Profiles

CREATE PROFILE
Nancy Acuna-Lopez