Auriel Steve Cespedes Lantigua
North Bergen,NJ
Summary
Dynamic professional with extensive experience at Walmart and Burger King, excelling in customer service and cash handling. Proven ability to enhance operational efficiency through strong organizational skills and effective communication. Bilingual in English and Spanish, adept at problem-solving and fostering positive customer relationships. Committed to delivering exceptional service and maintaining high standards. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Overview
4
4
years of professional experience
Work History
Cashier Assistant
Walmart
North Bergen, New Jersey
03.2024 - 12.2025
- Delivered prompt, friendly service to customers during checkout transactions.
- Processed returns and exchanges in accordance with company policies.
- Provided accurate product information, addressing customer inquiries effectively.
- Ensured quick and precise checkout, confirming all items scanned correctly.
- Maintained orderly store appearance by organizing shelves and displays.
- Verified customer age compliance for alcohol and tobacco purchases.
Technician
TD Bank
Cranston, Rhode Island
05.2025 - 09.2025
- Expanded technical and problem-solving skills as TD Bank technician, ensuring accurate processing and reliable support.
- Assisted in setup and installation of diverse equipment and systems.
- Followed safety protocols during installations to maintain compliance.
- Organized tools and materials to enhance workflow efficiency.
- Conducted routine inspections on installed equipment for quality assurance.
- Collaborated with technicians to resolve installation issues promptly.
- Developed comprehensive training plans for customers post-installation.
- Maintained a clean and organized work environment throughout all projects.
Sales Floor Associate
Burlington
North Bergen, New Jersey
06.2023 - 10.2023
- Conducted regular stock checks to maintain optimal inventory levels.
- Processed transactions accurately at the cash register for customer purchases.
- Addressed customer inquiries and provided detailed product information.
- Collaborated with team members to uphold a clean and safe shopping environment.
- Managed returns and exchanges according to store policies and procedures.
- Delivered exceptional customer service by being attentive, courteous, and helpful.
Assistant Manager
Burger King
West New York, New Jersey
05.2022 - 08.2023
- Delivered prompt resolution of customer complaints while ensuring high-quality service.
- Maintained compliance with food safety and sanitation standards to uphold operational integrity.
- Monitored inventory levels and executed timely orders to support daily operations.
- Cultivated strong skills in customer support and cash handling for improved efficiency.
Education
High School -
North Bergen High School
North Bergen01.2023
Skills
- Organizational abilities
- Multitasking
- Prioritization
- Responsibility management
- Interpersonal skills
- Communication skills
- Customer service
- Proficiency in computer applications
- Proficiency in mobile applications
- Microsoft Office
- Productivity tools
- Detail-oriented
- Dependable
- Adaptability
- Bilingual in English and Spanish
- Effective communication across diverse groups
- Technical support
- Inventory management
- Cash handling
- Problem solving
- Attention to detail
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Technician
TD Bank
05.2025 - 09.2025
Cashier Assistant
Walmart
03.2024 - 12.2025
Sales Floor Associate
Burlington
06.2023 - 10.2023
Assistant Manager
Burger King
05.2022 - 08.2023
High School -
North Bergen High School