AURORA ANTONIA ORTEGA
Fargo,ND
Summary
Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to ensure team succeed. Skilled at completing daily assignments and exceeding beyond goals, willing to take on any task. Stays on top of demands in fast paced environments and maintains work areas clean and organized.
Overview
6
6
years of professional experience
Work History
Associate Sterile Processing Technician
Sanford Health
03.2023 - 04.2024
- Performed decontamination of medical instruments and equipment to prepare for sterilization.
- Recorded results of biological and diagnostic tests.
- Responded promptly to urgent requests from clinical areas for specific instruments or equipment.
- Protected patients with skilled disinfection and sterilization of equipment.
- Inspected instruments for cleanliness, proper function and breakage by viewing instruments before assembly.
Manager
Noddles and Company
04.2022 - 03.2023
- Covered daily business requirements with well-organized schedule and properly delegated assignments
- Oversaw execution of opening and closing procedures to desired standard
- Supervised and guided employees to reach company objectives
- Ran shifts effectively to promote quality products and guest service
- Delivered excellence in guest service and quality control of operations to attain company mission.
Dog Daycare Assistant
Rover's Playhouse
08.2021 - 01.2022
- Protected animals and caretakers by observing safety behaviors consistently
- Fed and watered animals according to schedules and feeding instructions
- Maintained comfortable, clean and sanitized animal quarters
- Prepared liquid formulas, other foods and supplements for animals based on instructions
- Handled wide-ranging upkeep work for animal care facility, including space disinfection, laundry and supply restocking.
Retail Sales Associate Cashier
Burlington
06.2020 - 04.2021
- Boosted customer loyalty with consistent and high-quality service for every need
- Engaged customers with positivity and respect, answering questions politely and offering exceptional support
- Located merchandise for customers to provide high quality service
- Processed sale transactions accurately using POS software and issued receipts, refunds or credit due to customers
- Cross-trained in multiple customer-facing and back-end position in support of team needs.
Sales Associate/Cashier
Bath and Body Works
10.2018 - 01.2019
- Processed payments quickly, allowing seamless customer flow
- Adapted to changing priorities in unexpected situations with calm demeanor
- Handled stressful situations professionally and multitasked with ease
- Highlighted products with creative and engaging merchandise displays
- Attuned in locating customers a multitude of choices in products based on given information and descriptors
Education
No Degree - Web Design
North Dakota State College of Science
Fargo, United States05.2021
High School Diploma -
Fargo South High School
Fargo, ND05.2020
Skills
- Customer service
- Team leadership
- Performance management
- Ordering and Stocking
- Cash Register operation
- Recording biologicals
- Multitasking
- Cash Handling
- Adaptability and Flexibility
- Outbound and inbound calls
Languages
Spanish
Native or Bilingual
Timeline
Associate Sterile Processing Technician
Sanford Health
03.2023 - 04.2024
Manager
Noddles and Company
04.2022 - 03.2023
Dog Daycare Assistant
Rover's Playhouse
08.2021 - 01.2022
Retail Sales Associate Cashier
Burlington
06.2020 - 04.2021
Sales Associate/Cashier
Bath and Body Works
10.2018 - 01.2019
No Degree - Web Design
North Dakota State College of Science
High School Diploma -
Fargo South High School