Aurora Barth
Houston,TX
Summary
Reliable Inside Sales Manager with experience establishing and enforcing service standards and sales goals. Maintained expert product knowledge to address customer needs and optimize business retention. Built, led and motivated teams to excel in competitive environments.
Overview
16
16
years of professional experience
Work History
Inside Sales Manager
Southern Glazer's Wine and Spirits
03.2022 - Current
- Managed territories of TX, LA, MO
- Utilized Compass and Tableau to forecast and plan business objectives for team
- CRM: Salesforce
- SAP
- National On Premise Accounts consultant
- Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
- Surpassed sales goals by 5% annually with implementation of diverse sales tools and strategies.
Food and Beverage Supervisor
HILTON
02.2019 - 01.2022
- Serving guests of the hotel for breakfast, lunch, and dinner service
- TABC certified
- Ordering and restocking
- Filled in for room service and host whenever needed
- Oversaw full service restaurant, lobby bar, coffee shop and executive lounge
- Oversaw opening and closing duties for food and beverage outlets
Assistant Restaurant Manager
AMERICAN GIRL
06.2008 - 03.2019
- Develop departmental objectives, budgets, policies, procedures, and strategies
- Conduct meetings and collaborate with other personnel to plan menus, serving arrangements, and related details
- Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards
- Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups
Sales Associate
AMERICAN GIRL
08.2016 - 04.2017
- Greet customers and ascertain what each customer wants or needs
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Compute sales prices, total purchases and receive and process cash or credit payment.
Server
MARRIOTT
01.2013 - 06.2013
- Serving guests of the hotel for breakfast, lunch, and dinner service
- Ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed
- Place food servings on plates or trays according to orders or instructions
- Take food orders and relay orders to kitchens or serving counters so they can be filled.
Education
A.A. in Accounting -
Dallas County Community College District
Dallas, TXHIGH SCHOOL DIPLOMA - undefined
BERKNER HIGH SCHOOL
Bachelor of Arts - Spanish
Texas A&M University - Commerce
Commerce, TXSkills
- B2B Sales
- Sales Management
- Account Management
- Salesforce
- SAP
- Sales
- Tableau
- Inside Sales
- CRM Software
- Spirits/Wine product expert
- Sales Forecasting
- Restaurant Management
- POS
- Culinary Experience
- Microsoft Office
- PeopleSoft
- Banquet Experience -Catering
- Profit & Loss
- Pricing
- Food Preparation
- Restaurant Experience
- Serving Experience
- Inventory Control
- Budgeting
- Kitchen Management Experience
- Events Management
- Bartending
Timeline
Inside Sales Manager
Southern Glazer's Wine and Spirits
03.2022 - Current
Food and Beverage Supervisor
HILTON
02.2019 - 01.2022
Sales Associate
AMERICAN GIRL
08.2016 - 04.2017
Server
MARRIOTT
01.2013 - 06.2013
Assistant Restaurant Manager
AMERICAN GIRL
06.2008 - 03.2019
A.A. in Accounting -
Dallas County Community College District
HIGH SCHOOL DIPLOMA - undefined
BERKNER HIGH SCHOOL
Bachelor of Arts - Spanish
Texas A&M University - Commerce