Dennis Judkins
West Richland,WA
Summary
Dynamic and results-driven sales professional with over 15 years of experience in sales, client management, and business development. Proven track record of exceeding sales targets, building strong client relationships, and driving business growth through strategic thinking and data-driven insights. Expertise in account management, consultative selling, and leading high-performing sales teams. Seeking an Account Manager role to deliver impactful results and contribute to organizational success.
Overview
11
11
years of professional experience
Work History
Inside Sales Manager
Christensen, Inc.
Richland, WA
07.2024 - 11.2024
- Led a sales team to exceed forecasted gross profit by 27% through effective leadership and strategic execution
- Improved client retention and loyalty by fostering strong relationships and prioritizing customer satisfaction
- Developed data-driven sales reports to analyze conversion rates and deal sizes, enabling informed decision-making
Lead Account Manager
Christensen, Inc.
Richland, WA
01.2023 - 07.2024
- Exceeded sales targets by over 50%, generating $400,000+ in new revenue through tailored client solutions
- Collaborated with cross-functional teams to address specific client objectives and enhance outcomes
- Mentored junior account executives, improving sales performance and team effectiveness
Account Manager
Christensen, Inc.
Richland, WA
11.2021 - 01.2023
- Managed a $1.2 million client portfolio, consistently surpassing sales quotas
- Identified and secured new business opportunities, achieving 30% annual revenue growth across accounts
- Developed robust prospecting and networking strategies to drive business development
Collections Specialist
Senske Services
Kennewick, WA
10.2018 - 11.2021
- Reduced delinquency rates by 30% through innovative collection strategies and improved processes
- Ensured compliance with policies and regulations through meticulous record-keeping and reporting
- Conducted 75+ outbound calls daily, enhancing collection efforts and reducing bad debt
Inside Sales Team Lead
Senske Services
Kennewick, WA
01.2016 - 10.2018
- Created customized client proposals to boost satisfaction and support business growth
- Coached and mentored team members, improving overall sales performance and achieving targets
- Played a key role in surpassing sales goals through strategic planning and team coordination
Inside Sales Specialist
Senske Services
Kennewick, WA
01.2014 - 01.2016
- Consistently exceeded response time and resolution benchmarks while managing high inbound communication volumes
- Sold service contracts that addressed customer needs, setting consecutive company sales records (2014, 2015)
Education
Columbia Basin College
Pasco, WASkills
- Outbound Sales
- Inside Sales
- Consultative Selling
- B2B Sales
- Negotiation
- Client Relationship Management
- Strategic Thinking
- Business Development
- Team Mentorship
- Sales Management
- Process Optimization
- Collaboration
- CRM Software
- Data Analysis
- Financial Acumen
- Communication
- Analytical Mindset
- Resilience
- Influencing Skills
- Critical Thinking
Timeline
Inside Sales Manager
Christensen, Inc.
07.2024 - 11.2024
Lead Account Manager
Christensen, Inc.
01.2023 - 07.2024
Account Manager
Christensen, Inc.
11.2021 - 01.2023
Collections Specialist
Senske Services
10.2018 - 11.2021
Inside Sales Team Lead
Senske Services
01.2016 - 10.2018
Inside Sales Specialist
Senske Services
01.2014 - 01.2016
Columbia Basin College