Aurora Cruz
Bremerton,WA
Summary
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
2
2
years of professional experience
Work History
Caregiver
Hailey Fitzgerald-Parpart
06.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Crew Member
Elisha La Salvia
11.2023 - 05.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
Education
Bremerton High School
Bremerton, WASkills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dementia care
- Customer service
- Teamwork and collaboration
- Multitasking and organization
Timeline
Caregiver
Hailey Fitzgerald-Parpart
06.2024 - Current
Crew Member
Elisha La Salvia
11.2023 - 05.2024
Bremerton High School
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