Aurora Mclauchlan
Georgetown
Summary
Dedicated professional with extensive experience in customer service and communication within dynamic animal care environments. Skilled in record management, daily operations coordination, and creating inviting spaces. Committed to enhancing resident satisfaction and community engagement as a Leasing Associate.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Veterinary Assistant Intern
Agave Veterinary Care and Exotic Animal Hospital
Leander
05.2025 - Current
- Prepared surgical instruments and monitored anesthesia to support safe procedures and post‑operative recovery.
- Assisted veterinarians during exams and procedures, ensuring client understanding and patient comfort.
- Maintained accurate medical records and inventory, ensuring streamlined documentation and efficient patient care.
- Implemented sanitation protocols to uphold a compliant and hygienic environment for optimal patient safety.
- Communicated with clients regarding patient updates, care instructions, and follow‑up needs.
Animal Care Specialist
Texas Humane Heroes
Leander
06.2023 - 10.2025
- Delivered daily care for animals, ensuring safety, hygiene, and well-being.
- Observed and documented behavior changes, promptly reporting concerns to veterinary staff.
- Assisted in training new staff on protocols, enhancing team efficiency and workflow.
- Cultivated positive relationships with visitors and adopters to support adoption success.
Crew Member
Baskin Robins
Cedar Park
02.2022 - 05.2024
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated cash register with accuracy and efficiency during peak hours to ensure smooth customer transactions.
- Maintained organized workstations to support team efficiency and streamline daily operations.
- Assisted in food preparation, ensuring adherence to quality and safety standards for customer satisfaction.
Education
Bachelor of Science - Biomedical Sciences
Tarleton State University
Stephenville, TX05-2028
Skills
- Resident relations
- Professional communication
- Record-keeping
- Microsoft Office suite
- Time management
- Organizational skills
- Team collaboration
- Lead management
- Conflict resolution
- Social media proficiency
Languages
English
Native/ Bilingual
ASL
Professional
Certification
- Certified Veterinary Assistant Level 1
- Red Cross First Aid
- OSHA – General Industry Safety & Health (Veterinary)
Timeline
Veterinary Assistant Intern
Agave Veterinary Care and Exotic Animal Hospital
05.2025 - Current
Animal Care Specialist
Texas Humane Heroes
06.2023 - 10.2025
Crew Member
Baskin Robins
02.2022 - 05.2024
Bachelor of Science - Biomedical Sciences
Tarleton State University