Aurora Scalero

Worked closely with groomers and other staff to keep daily salon operations running smoothly. Gained experience working around dogs of different breeds, sizes, temperaments, and grooming needs. Developed strong knowledge of professional grooming salon operations, appointment flow, pet handling, and customer expectations. Processed customer transactions and handled payments accurately. Sold and upsold services based on client and pet needs. Managed scheduling and assisted with coordinating groomers’ appointments and availability. Maintained accurate client and pet information within the booking system.Assisted with customer service, problem-solving, and resolving scheduling or service concerns.