Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Hailie Arnold

Great Falls,MT

Summary

During my time at the Maclean Cameron Animal Adoption Center, I leveraged my expertise in animal care and volunteer coordination to enhance animal welfare and streamline operations. Demonstrating compassion and empathy, I improved adoption rates and volunteer engagement. My adeptness in health monitoring and training oversight significantly contributed to the center's mission, showcasing a commitment to excellence and a proactive approach to animal well-being. In the past year and a half that I have worked for this company, I have learned a vast amount of knowledge and have gained many valuable skills that aid in working closely with animals. During my time as an adoption counselor at this center, I worked closely with members of the public to help facilitate adoptions and quality customer service. I have a wide variety of skills, from working with animals, to working with people, and I am very hardworking and willing to put my best effort in to any job I have.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Animal Care Specialist

Maclean Cameron Animal Adoption Center
Great Falls, MT
06.2023 - Current
  • Provided food and water for all animals, ensuring that they had adequate nutrition.
  • Promoted optimal animal health by feeding and watering on regular schedule.
  • Organized play groups for socializing cats and dogs in order to reduce stress levels.
  • Maintained clean and orderly play yards, kennels and cages.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Performed basic grooming tasks such as brushing fur and trimming nails for pets under supervision.
  • Cleaned and maintained kennels, holding areas and surgical rooms.
  • Stayed on top of laundry, sweeping and disinfection protocols.
  • Transported injured or sick animals safely to veterinary clinics for treatment.
  • Educated customers regarding proper animal care techniques and requirements.
  • Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
  • Set boundaries through disciplinary teaching and treat training.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Administered medications and treatments as prescribed by veterinarians.
  • Reviewed pet records from daily visits and appointments, entering important data into system.
  • Assisted with grooming tasks such as bathing, brushing, and nail trimming.
  • Assisted in providing medical care to animals, including administering medications and vaccinations.
  • Observed the behavior of animals to detect signs of illness or injury.
  • Ensured that all safety protocols were followed when handling potentially hazardous materials.

Adoption Counselor

Maclean Cameron Animal Adoption Center
Great Falls, MT
06.2023 - Current
  • Provided crisis intervention services when needed by clients who are facing difficult decisions regarding adoption.
  • Evaluated applicants' financial status and conducted criminal background checks prior to approving or denying an application for adoption.
  • Identified appropriate community resources and provided referrals for services.
  • Maintained detailed records of client interactions with animals.
  • Organized staff supervised meet and greets with animals and potential adopters.

Volunteer Coordinator

Maclean Cameron Animal Adoption Center
Great Falls, MT
06.2023 - Current
  • Conducted orientations for new volunteers to introduce them to the organization's mission, values, and operations.
  • Conducted volunteer training and properly taught members of the public how to interact safely with animals of all different behavior categories.
  • Implemented feedback mechanisms for volunteers to suggest improvements and express concerns.
  • Facilitated communication between staff members and volunteers.
  • Maintained accurate and up-to-date volunteer records, including contact information, availability, and areas of interest.
  • Evaluated volunteer performance regarding the skills and activities they were permitted to perform.

Education

High School Diploma -

Great Falls High School
Great Falls, MT
05-2024

Associate of Science - Veterinary Technician

Great Falls College Montana State University
Great Falls, MT

Skills

  • Habitat maintenance
  • Animal transport
  • Animal socialization
  • Public education
  • Animal enrichment
  • Health monitoring
  • Client communication
  • Animal restraint
  • Animal training
  • Adoption assistance
  • Animal handling
  • Animal nutrition
  • Behavior analysis
  • Compassion and empathy
  • Enclosure maintenance
  • Supply management
  • Medication administration
  • Animal care
  • Pet handling
  • Vaccine administration
  • Surgery preparation
  • SOP compliance
  • Basic maintenance
  • Pet grooming techniques
  • Animal first aid
  • De-matting techniques
  • Ear cleaning techniques
  • Clipper maintenance
  • Gentle restraint methods
  • Animal bathing procedures
  • Safe nail trimming
  • Styling and finishing
  • Teeth brushing expertise
  • Patience and empathy
  • Dog training techniques
  • Fearful dog training
  • Dog welfare
  • Volunteer scheduling
  • Volunteer coordination
  • Volunteer tasking
  • Training oversight

Certification

  • I am certified in canine body language and behavior through an online training course, PackPro.

Affiliations

  • I have an incredible passion for helping animals and people alike in tough situations.
  • I enjoy reading and furthering my knowledge in a variety of different subjects.

References

References available upon request.

Timeline

Animal Care Specialist

Maclean Cameron Animal Adoption Center
06.2023 - Current

Adoption Counselor

Maclean Cameron Animal Adoption Center
06.2023 - Current

Volunteer Coordinator

Maclean Cameron Animal Adoption Center
06.2023 - Current
  • I am certified in canine body language and behavior through an online training course, PackPro.

High School Diploma -

Great Falls High School

Associate of Science - Veterinary Technician

Great Falls College Montana State University
Hailie Arnold