Hailie Arnold
Great Falls,MT
Summary
During my time at the Maclean Cameron Animal Adoption Center, I leveraged my expertise in animal care and volunteer coordination to enhance animal welfare and streamline operations. Demonstrating compassion and empathy, I improved adoption rates and volunteer engagement. My adeptness in health monitoring and training oversight significantly contributed to the center's mission, showcasing a commitment to excellence and a proactive approach to animal well-being. In the past year and a half that I have worked for this company, I have learned a vast amount of knowledge and have gained many valuable skills that aid in working closely with animals. During my time as an adoption counselor at this center, I worked closely with members of the public to help facilitate adoptions and quality customer service. I have a wide variety of skills, from working with animals, to working with people, and I am very hardworking and willing to put my best effort in to any job I have.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Animal Care Specialist
Maclean Cameron Animal Adoption Center
Great Falls, MT
06.2023 - Current
- Provided food and water for all animals, ensuring that they had adequate nutrition.
- Promoted optimal animal health by feeding and watering on regular schedule.
- Organized play groups for socializing cats and dogs in order to reduce stress levels.
- Maintained clean and orderly play yards, kennels and cages.
- Prepared food to meet needs of animals under care with appropriate meals.
- Performed basic grooming tasks such as brushing fur and trimming nails for pets under supervision.
- Cleaned and maintained kennels, holding areas and surgical rooms.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Transported injured or sick animals safely to veterinary clinics for treatment.
- Educated customers regarding proper animal care techniques and requirements.
- Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
- Set boundaries through disciplinary teaching and treat training.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Administered medications and treatments as prescribed by veterinarians.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Assisted with grooming tasks such as bathing, brushing, and nail trimming.
- Assisted in providing medical care to animals, including administering medications and vaccinations.
- Observed the behavior of animals to detect signs of illness or injury.
- Ensured that all safety protocols were followed when handling potentially hazardous materials.
Adoption Counselor
Maclean Cameron Animal Adoption Center
Great Falls, MT
06.2023 - Current
- Provided crisis intervention services when needed by clients who are facing difficult decisions regarding adoption.
- Evaluated applicants' financial status and conducted criminal background checks prior to approving or denying an application for adoption.
- Identified appropriate community resources and provided referrals for services.
- Maintained detailed records of client interactions with animals.
- Organized staff supervised meet and greets with animals and potential adopters.
Volunteer Coordinator
Maclean Cameron Animal Adoption Center
Great Falls, MT
06.2023 - Current
- Conducted orientations for new volunteers to introduce them to the organization's mission, values, and operations.
- Conducted volunteer training and properly taught members of the public how to interact safely with animals of all different behavior categories.
- Implemented feedback mechanisms for volunteers to suggest improvements and express concerns.
- Facilitated communication between staff members and volunteers.
- Maintained accurate and up-to-date volunteer records, including contact information, availability, and areas of interest.
- Evaluated volunteer performance regarding the skills and activities they were permitted to perform.
Education
High School Diploma -
Great Falls High School
Great Falls, MT05-2024
Associate of Science - Veterinary Technician
Great Falls College Montana State University
Great Falls, MTSkills
- Habitat maintenance
- Animal transport
- Animal socialization
- Public education
- Animal enrichment
- Health monitoring
- Client communication
- Animal restraint
- Animal training
- Adoption assistance
- Animal handling
- Animal nutrition
- Behavior analysis
- Compassion and empathy
- Enclosure maintenance
- Supply management
- Medication administration
- Animal care
- Pet handling
- Vaccine administration
- Surgery preparation
- SOP compliance
- Basic maintenance
- Pet grooming techniques
- Animal first aid
- De-matting techniques
- Ear cleaning techniques
- Clipper maintenance
- Gentle restraint methods
- Animal bathing procedures
- Safe nail trimming
- Styling and finishing
- Teeth brushing expertise
- Patience and empathy
- Dog training techniques
- Fearful dog training
- Dog welfare
- Volunteer scheduling
- Volunteer coordination
- Volunteer tasking
- Training oversight
Certification
- I am certified in canine body language and behavior through an online training course, PackPro.
Affiliations
- I have an incredible passion for helping animals and people alike in tough situations.
- I enjoy reading and furthering my knowledge in a variety of different subjects.
References
References available upon request.
Timeline
Animal Care Specialist
Maclean Cameron Animal Adoption Center
06.2023 - Current
Adoption Counselor
Maclean Cameron Animal Adoption Center
06.2023 - Current
Volunteer Coordinator
Maclean Cameron Animal Adoption Center
06.2023 - Current
- I am certified in canine body language and behavior through an online training course, PackPro.
High School Diploma -
Great Falls High School
Associate of Science - Veterinary Technician
Great Falls College Montana State University
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