Aurora Stevens
West Valley City
Summary
Dynamic and results-driven professional with a strong background in customer service at Pizza Hut. Proven ability to enhance customer satisfaction through effective problem-solving and relationship building. Skilled in cash handling and maintaining workplace safety, consistently achieving sales goals while fostering teamwork and collaboration in fast-paced environments.
Overview
2025
2025
years of professional experience
Work History
Team Member
Pizza Hut
Swansboro, NC
01.2023 - 06.2024
- Assisted customers with product selection and inquiries, enhancing overall satisfaction.
- Collaborated with team members to maintain cleanliness and organization of work areas.
- Operated point-of-sale systems accurately for efficient transaction processing.
- Supported inventory management by restocking shelves and tracking product availability.
- Adapted quickly to changing priorities during peak hours, ensuring smooth operations.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Sales Associate
MCCX
Kailua, HI
2023 - 2024
- Assisted customers in product selection and provided knowledge on product features
- Processed transactions efficiently using point-of-sale systems
- Maintained store presentation by organizing merchandise displays and inventory
- Resolved customer inquiries and complaints to enhance service satisfaction
- Collaborated with team members to achieve daily sales goals
- Conducted inventory checks to ensure stock availability and accuracy
- Participated in training sessions to improve sales techniques and product knowledge
- Adapted quickly to changing store priorities and promotional events
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
No Degree -
Kalaheo High School
Kailua HawaiiHigh School Diploma -
Swansboro High School
Swansboro, NC01.2026
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Following instructions
- Cash handling
- Cleaning
- Flexible schedule
- Leadership qualities
- Workplace safety
- Money handling
- Heavy lifting
- Organizing work stations
- Goal setting and achievement
- Product knowledge
- Relationship building
- Sales expertise
- Sales and marketing
Timeline
Team Member
Pizza Hut
01.2023 - 06.2024
Sales Associate
MCCX
2023 - 2024
No Degree -
Kalaheo High School
High School Diploma -
Swansboro High School