AURORA SWITZER
Sheridan
Summary
Motivated and hardworking student, with a proactive attitude, and the ability to learn quickly. Skilled in fostering positive relationships with clients to promote customer satisfaction and loyalty. Proven impact on enhancing operations, and contributing to team success. Eager to contribute to a dynamic team, and support organizational goals, to make a positive change in the community.
Overview
5
5
years of professional experience
Work History
STORE TEAM MEMBER
Landon’s Greenhouse
Sheridan
02.2025 - 08.2025
- Collaborated with fellow associates to execute store promotions and events.
- Educated customers on plant care techniques and seasonal planting strategies during peak season.
- Operated point-of-sale system for efficient transaction processing.
FRONT DESK CLERK
Ramada Plaza Hotel
Sheridan
07.2023 - 08.2023
- Completed front desk duties: sorted and reset hotel room keys, made phone calls, and urged guests to complete paperwork to be filed.
- Interacted with people from all walks of life, who spoke different languages.
HOUSEKEEPER
Ramada Plaza Hotel
Sheridan
06.2022 - 07.2023
- Worked on a cleaning team to service the hotel.
- Responded to requests from patrons for toiletries and cleaning services.
SUMMER NANNY
The White Ranch and Eaton’s Ranch
Ranchester
06.2020 - 07.2022
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Prepared tasty, healthy meals and provided safe transportation to and from different locations.
BUSSER
Frackeltons
Sheridan
07.2021 - 03.2022
- Worked quickly, communicated with other staff in order to improve productivity, and kept tables ready for incoming guests.
- Resolved and escalated customer issues quickly to uphold strong customer relations standards.
Education
Associate of Arts - Human Services
Sheridan College
Sheridan, WY12.2025
Seville, Spain -
University of New Haven
Seville, Spain05.2024
Turrialba, Cartago Province, Costa Rica -
University of New Haven - CATIE Campus
Turrialba, Cartago Province, Costa Rica12.2023
High School Diploma - Dayton, WY, USA
Tongue River High School
Dayton, WY, USA05.2023
Skills
- Interpersonal skills
- Team building
- Organizational management
- Adaptability
- Receiving and giving constructive feedback
- Computer skills
- Conflict resolution
- Professionalism
- Goal-oriented mindset
- Loss prevention strategies
Languages
English: Advanced
Spanish: Intermediate, B1
Timeline
STORE TEAM MEMBER
Landon’s Greenhouse
02.2025 - 08.2025
FRONT DESK CLERK
Ramada Plaza Hotel
07.2023 - 08.2023
HOUSEKEEPER
Ramada Plaza Hotel
06.2022 - 07.2023
BUSSER
Frackeltons
07.2021 - 03.2022
SUMMER NANNY
The White Ranch and Eaton’s Ranch
06.2020 - 07.2022
Associate of Arts - Human Services
Sheridan College
Seville, Spain -
University of New Haven
Turrialba, Cartago Province, Costa Rica -
University of New Haven - CATIE Campus
High School Diploma - Dayton, WY, USA
Tongue River High School