Summary
Overview
Work History
Education
Skills
Timeline
Generic
Aurora Tulo

Aurora Tulo

Germantown,TN

Summary

Adaptable and experienced in swim coach with a focus on relationship building and effective communication. Ability to inspire and develop talent while ensuring high standards in service delivery.

Overview

2
2
years of post-secondary education
23
23
years of professional experience

Work History

Owner and operator

Tri State Gps Monitoring
Germantown, TN
07.2025 - Current

Managed daily operations for GPS monitoring services, ensuring seamless service delivery and client support.

  • Installed and tracked GPS monitoring for clients out on bail, collaborating with court and jail to ensure compliance for individuals awaiting trial.
  • Developed client relationships to enhance service satisfaction.
  • Calculated net income and adjusted strategies to increase income and bottom-line profits.
  • Trained staff on system usage and customer service protocols.
  • Oversaw maintenance and troubleshooting of GPS monitoring systems.
  • Built strong relationships with clients through effective communication.
  • Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.

Swim Instructor and assistant swim team coach

Ymca Mcgaw
Evanston, Illinois
04.2016 - 08.2018
  • Instructed swim classes for various skill levels and age groups.
  • Instructed swimmers on proper technique, stroke drills and starts and turns in the pool.
  • Provided swimming instruction to individuals and groups of all ages.
  • Monitored swimmer progress and provided constructive feedback regularly.
  • Monitored swimmer progress and offered constructive feedback during practices.
  • Encouraged swimmers to progress through drills while providing positive feedback on their performance.
  • Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
  • Assisted head coach in developing strategies to improve swimmer performance at meets.
  • Collaborated with other coaches to refine training methods and strategies for improvement.
  • Trained and mentored new instructors on teaching techniques and safety measures.
  • Ensured safety protocols were followed during all swimming activities.
  • Collaborated with parents to discuss their child's development in swimming.
  • Assisted in recruiting new athletes for the program through outreach efforts such as open houses or demonstrations.
  • Attended conferences, meetings and seminars related to swimming instruction techniques and coaching methods.
  • Attended staff meetings and training sessions related to teaching methods and safety practices.
  • Assessed swimming skill levels for each student and placed accordingly depending on results.

Hairstylist

Essa Dora salon and spa
Chicago
07.2015 - 03.2016
  • Performed haircuts, coloring, and styling services using professional techniques.
  • Consulted with clients to determine desired hairstyles and treatments.
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Educated clients on hair care products and maintenance routines for optimal results.
  • Recommended products to clients based on their individual needs.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.
  • Maintained cleanliness and organization of workstations and salon facilities.
  • Collaborated with team members to ensure smooth salon operations during busy hours.
  • Built strong relationships with clients to foster loyalty and repeat business.
  • Developed relationships with new clients through referrals from existing customers.
  • Pre-booked future appointments to increase repeat business.
  • Tracked inventory of supplies used for styling services.
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Attended trade shows and educational seminars to stay up-to-date on current trends.

Hairstylist

Mario Tricoci Hair Salons And Day Spas
Libertyville
08.2003 - 08.2015
  • Consulted with clients to determine desired hairstyles and treatments.
  • Performed haircuts, coloring, and styling services using professional techniques.
  • Maintained cleanliness and organization of workstations and salon facilities.
  • Educated clients on hair care products and maintenance routines for optimal results.
  • Collaborated with team members to ensure smooth salon operations during busy hours.
  • Built strong relationships with clients to foster loyalty and repeat business.
  • Stayed updated on industry trends and new products to enhance service offerings.
  • Developed relationships with new clients through referrals from existing customers.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.

Education

ASCA Level 2 - Level 1, Level 2

American Swim Coaching Association
08.2017 - 08.2018

License Hair Stylist - Cosmology

Piviot Point International
Chicago, IL
08.2002 - 08.2003

Antioch Community High School
Antioch, IL

Skills

Operational management

experience in coaching large groups

Over 15 years of experience in customer service based business

  • Love for working with children and inspiring them to reach their dreams

Strong communication skills in and out of the pool

Ability to collaborate and desire to foster teamwork

Personal experience in swimming on a national and international level

Timeline

Owner and operator

Tri State Gps Monitoring
07.2025 - Current

ASCA Level 2 - Level 1, Level 2

American Swim Coaching Association
08.2017 - 08.2018

Swim Instructor and assistant swim team coach

Ymca Mcgaw
04.2016 - 08.2018

Hairstylist

Essa Dora salon and spa
07.2015 - 03.2016

Hairstylist

Mario Tricoci Hair Salons And Day Spas
08.2003 - 08.2015

License Hair Stylist - Cosmology

Piviot Point International
08.2002 - 08.2003

Antioch Community High School
Aurora Tulo