Aurora Allivia Alise Ellington
Billings,MT
Summary
Adept at enhancing office efficiency and client satisfaction, my tenure at AVA Law Group underscored my expertise in document drafting and proofreading, alongside a strong ethic in client service. Leveraging multitasking abilities and reliability, I significantly contributed to streamlining processes and improving service delivery, demonstrating a commitment to excellence and a proactive approach to professional challenges.
Overview
8
8
years of professional experience
Work History
Legal Assistant
AVA Law Group
05.2021 - Current
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
- Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
- Drafted accurate and persuasive legal correspondence.
- Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
- Conducted comprehensive legal research using various resources such as online databases, law libraries, or government agencies to support case strategies effectively.
- Enabled successful case outcomes by accurately compiling and organizing evidence and supporting documentation.
- Facilitated client meetings and consultations, ensuring all necessary documentation was prepared and available for attorney review.
- Improved efficiency in document production and management through introduction of advanced software tools.
- Ensured compliance with legal procedures and court requirements through diligent monitoring and application of rules.
- Streamlined communication between legal team members, fostering collaborative work environment.
- Drafted legal documents, including complaints and civil cover letters, to support attorneys in various cases.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
- Improved client satisfaction with prompt and effective communication regarding case updates and inquiries.
- Maintained up-to-date knowledge of legal developments and changes in law, ensuring firm's practices remained compliant and effective.
- Enhanced legal document accuracy by meticulously reviewing and editing over 100 contracts and agreements.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Corresponded with clients through email, telephone, or postal mail.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
- Worked with litigation management software systems.
- Drafted retainers, addendums and cover letters with efficiency and accuracy.
- Assisted with drafting legal correspondence, contributing to timely communication between attorneys and clients.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
Legal Intake Specialist
Reciprocity Industries
12.2021 - 05.2022
- Prevented errors in case documentation through meticulous attention to detail when recording client information during intake interviews.
- Adapted quickly to new software programs utilized within the firm for data entry, record-keeping, and appointment scheduling.
- Provided exceptional customer service while maintaining confidentiality and protecting sensitive client information during intake interviews.
- Served as a reliable resource for both colleagues and clients seeking information or guidance on legal matters.
- Streamlined intake processes by implementing a standardized questionnaire for potential clients, increasing efficiency and consistency in information gathering.
Accounting Assistant
MSUB College of Education
01.2020 - 11.2020
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
- Developed filing system for historical documents, preserving important company records and improving access to information.
Caregiver
Casey's Dream
01.2019 - 01.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with self-administered medications.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
Sterile Processing Technician
Aligned Medical Solutions
01.2017 - 01.2019
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Ensured timely availability of surgical instruments by prioritizing urgent requests and efficiently managing workload.
- Verified and maintained proper documents and records for sterilization.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Achieved high levels of accuracy in record-keeping, logging important data related to sterilization cycles and equipment usage.
- Maintained up-to-date knowledge on industry best practices, participating in relevant training programs and workshops.
Education
No Degree - Political Science And Government
MSUB
Billings, MT05-2028
High School Diploma -
Skyview High School
Billings, MT05-2019
Skills
- Scheduling/Planning
- Document drafting
- Proofreading
- Client service and support
- Legal writing
- Ethics compliance
- Administrative assistance
- Multitasking
- Reliability
Timeline
Legal Intake Specialist
Reciprocity Industries
12.2021 - 05.2022
Legal Assistant
AVA Law Group
05.2021 - Current
Accounting Assistant
MSUB College of Education
01.2020 - 11.2020
Caregiver
Casey's Dream
01.2019 - 01.2020
Sterile Processing Technician
Aligned Medical Solutions
01.2017 - 01.2019
No Degree - Political Science And Government
MSUB
High School Diploma -
Skyview High School
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