Austin Alberty
Miami,FL
Summary
Reliable and hardworking operations professional experienced in fast-paced environments requiring strong multitasking, teamwork, and communication. Proven ability to maintain efficiency and accuracy while working under time-sensitive conditions. Quick learner committed to productivity, safety, and supporting smooth daily operations.
Overview
2
2
years of professional experience
Work History
Customer Service Agent
Ultra Aviation Services
Miami, FL
10.2025 - Current
- Assisted 150+ passengers per shift while maintaining efficiency in a fast-paced operational environment.
- Maintained productivity and professionalism during peak travel periods and high passenger traffic.
- Processes and verified 100+ baggage items daily with strong attention to detail and accuracy.
- Coordinated with team members and supervisors during high-volume flight operations to maintain on-time departures.
Operations & Logistics Intern
Miami-Dade Aviation Department
Miami International Airport
05.2024 - 08.2025
- Supported daily logistics and ground operations contributing to efficient baggage and workflow movement
- Coordinated with operational teams in a fast-paced environment to maintain organized processes
- Assisted in monitoring time-sensitive airport activities to support on-time flight operations
- Applied safety procedures while working around active operational areas
- Contributed to team-based operations handling high-volume logistical workflows
Education
Associate of Science - Aviation
Universal Technical Institute
Miramar, FLHigh School Diploma -
Southern Guilford Highschool
Greensboro, NC07.2025
Skills
Worked efficiently in a fast-paced, high-volume environment requiring strong multitasking and time management
Maintained clear communication with coworkers and supervisors to ensure smooth daily operations
Reliable and hardworking professional experienced in fast-paced operational environments requiring strong multitasking and teamwork
Detail-oriented with experience handling high-volume tasks while maintaining accuracy and organization
Quick learner committed to safety, productivity, and operational excellence
Comfortable working in physically active environments and maintaining productivity throughout shifts
Languages
Spanish
English
Timeline
Customer Service Agent
Ultra Aviation Services
10.2025 - Current
Operations & Logistics Intern
Miami-Dade Aviation Department
05.2024 - 08.2025
Associate of Science - Aviation
Universal Technical Institute
High School Diploma -
Southern Guilford Highschool