Austin Anderson
Lexington,KY
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
Patient Transporter
Crothall
08.2023 - Current
- Transportation of patients throughout UK hospital
- Experience in patient services
- Knowledge of hospital and patient related paperwork.
- Enhanced patient comfort by providing compassionate care and timely transportation.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
Retail Associate
Nike
11.2022 - 11.2023
- Increased sales revenue by offering targeted promotions and upselling related items.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Developed strong rapport with customers through active engagement and attentive listening, fostering loyalty and repeat business.
- Identified potential shoplifting incidents, implementing loss prevention strategies to protect store assets.
Footwear Specialist
Dicks Sporting Goods
03.2021 - 10.2022
- Increased customer satisfaction by providing personalized footwear recommendations based on individual needs and preferences.
- Improved store sales by effectively upselling and cross-selling complementary products to customers.
- Maintained a visually appealing footwear display, resulting in increased foot traffic and customer engagement.
- Assisted in inventory management, ensuring the availability of popular items and minimizing stock discrepancies.
Court Monitor
Skyzone
03.2018 - 09.2020
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
Education
Bachelors - Kinesiology Exercise Science
University Of Kentucky
Lexington, KY05.2024
Associate in Science -
Bluegrass Community And Technical College
Lexington, KY05.2022
Skills
- Patient Safety
- Medical terminology
- Customer Service
- Active Listening
- Decision-Making
- Problem Resolution
Awards
- Dean’s List award at Bluegrass Community and Technical College spring semester of 2022
- Received Football Scholarship for Georgetown College for fall semester of 2021
- Received Distinguished Transfer scholarship for the University of Kentucky for Fall/Spring semester of 2022-2023
- Received Fiscal Year MVP award for performance from Nike
- Chosen to travel to Chicago with Nike to work at their pop-up store (Only 2 employees chosen out of all stores)
- Received 2 monthly awards from patient transport for efficiency
Timeline
Patient Transporter
Crothall
08.2023 - Current
Retail Associate
Nike
11.2022 - 11.2023
Footwear Specialist
Dicks Sporting Goods
03.2021 - 10.2022
Court Monitor
Skyzone
03.2018 - 09.2020
Bachelors - Kinesiology Exercise Science
University Of Kentucky
Associate in Science -
Bluegrass Community And Technical College
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