AUSTIN ARMSTRONG
Boise,ID
Summary
Hospitality and sales professional with over 15 years of experience in fine dining, bartending, and medical device sales. Expertise in driving revenue growth and building strong client relationships in high-pressure environments. Skilled in financial analysis, market forecasting, and team leadership. Achievements include top sales performance and operational excellence in service delivery.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Head of Investment-Director of Financial Services
New World Savings
04.2021 - Current
- Achieved successful capital acquisition through effective negotiation with VC firms during financing rounds. Delivered comprehensive market research and financial analysis to drive strategic initiatives. Enhanced forecasting accuracy to support informed decision-making and business growth.
- Lead development of new financial technologies to improve service delivery and security.
- Reduce organizational exposure to fraud through improved data security protocols.
- Manage key partnerships with Amazon, Walmart, DoorDash, and other enterprise clients.
Fine Dining Server
La Cocina Restaurant
01.2021 - 01.2023
- Assisted in opening a fine dining concept modeled after Javier's.
- Promoted to Assistant Manager within months; reported directly to the GM.
- Oversaw service standards, staff training, and guest experience.
- Demonstrated deep knowledge of wine, cheese, and protein quality across premium levels.
Regional Sales Manager (SUR)
Carl Zeiss Incorporated
10.2020 - 04.2021
- Generated new business and drove P&L growth within assigned territory.
- Developed strong product expertise and market awareness.
- Delivered monthly revenue forecasts and weekly activity reports.
- Represented the company with the highest standards of professionalism and ethics.
Account Executive
Johnson & Johnson
12.2018 - 10.2020
- Achieved sales goals through consultative, value-based selling of surgical products.
- Delivered technical product support and in-service training for surgeons and staff.
- Presented detailed financial, procedural, and clinical information to clients.
- Recognized for exceptional performance (see Awards).
Financial Analyst
Kato Pharmaceuticals
06.2016 - 12.2018
- Recruited retinal surgeons for Phase 2 clinical trials in diabetic retinopathy.
- Conducted valuation analysis and supported strategic partnership development.
- Assisted with financial modeling, forecasting, and investor presentations.
Fine Dining Server / Bartender
Salt Creek Grill
01.2012 - 03.2018
- Delivered high-level service in a fine dining environment.
- Top server in sales for 2015, 2016, and 2018; second in 2017.
- Consistently held the highest tip average in the restaurant.
Server / Bartender
BJ's Restaurant & Brewhouse
01.2011 - 12.2011
- Maintained table cleanliness and guest satisfaction throughout service.
- Engaged guests to ensure a positive dining experience.
Bartender / Server
Kelly's at Southbridge
01.2009 - 12.2010
- Prepared and served beverages, maintained bar organization, and handled transactions.
- Built rapport with guests to enhance repeat business.
Busser Server
Blue Adobe Grill
03.2007 - 12.2010
- Developed strong communication skills through direct guest interaction.
- Promoted from busser to server through strong work ethic and adaptability.
Education
MBA - Finance
California State University, Fullerton
01.2016
Skills
Fine Dining Service & Multi Course Execution
Certification
- Certified Restaurant Server (CRS) National Restaurant Association
- Cicerone Certification Program, Level 1: Certified Beer Server
- ServSafe Food Handler National Restaurant Association
- TIPS / ServSafe Alcohol Certification Responsible Alcohol Service
- WSET Level 1 Award in Wines Wine & Spirit Education Trust
Awards
Johnson & Johnson Vision – President's Club 2019 Awarded to the top 5 representatives out of nearly 2,000. Youngest Account Executive to receive this honor (age 26–27).
Accomplishments
Won presidents club at Johnson and Johnson in 2019, it goes to the top five sales representatives, I was in account executive so I sold all of our products. We had other positions though they could’ve won like capital equipment, premium lens specialist etc
Timeline
Head of Investment-Director of Financial Services
New World Savings
04.2021 - Current
Fine Dining Server
La Cocina Restaurant
01.2021 - 01.2023
Regional Sales Manager (SUR)
Carl Zeiss Incorporated
10.2020 - 04.2021
Account Executive
Johnson & Johnson
12.2018 - 10.2020
Financial Analyst
Kato Pharmaceuticals
06.2016 - 12.2018
Fine Dining Server / Bartender
Salt Creek Grill
01.2012 - 03.2018
Server / Bartender
BJ's Restaurant & Brewhouse
01.2011 - 12.2011
Bartender / Server
Kelly's at Southbridge
01.2009 - 12.2010
Busser Server
Blue Adobe Grill
03.2007 - 12.2010
MBA - Finance
California State University, Fullerton