Summary
Overview
Work History
Education
Skills
Timeline
Generic

AUSTIN ATCHLEY

Shepherd

Summary

Frequently praised as hardworking by peers, I can be relied upon to help your team achieve its goals. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.

Overview

4
4
years of professional experience

Work History

Store Clerk

QuikTrip
06.2025 - Current
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Operated cash register efficiently, processing transactions accurately and managing cash drawer.
  • Maintained stock levels through effective inventory management, ensuring product availability for customers.
  • Assisted with training new staff on store policies, procedures, and operational best practices.

Service Desk Analyst

Provalus
10.2024 - 01.2025
  • Analyzed and resolved technical issues for end-users, enhancing overall service quality.
  • Provided timely support via ticketing system, ensuring efficient incident management.
  • Collaborated with cross-functional teams to troubleshoot and implement solutions effectively.
  • Documented knowledge base articles to streamline support processes and improve team efficiency.

Team Assosiate

Walmart
08.2022 - 07.2024
  • Arrived on time for shifts and adhered to company dress code guidelines.
  • Communicated effectively with customers, supervisors, and team members.
  • Collaborated with other employees to meet sales targets and deadlines.
  • Assisted new employees during training sessions.
  • Performed opening and closing duties, including store cleaning and restocking.
  • Provided excellent customer service through solving problems and answering questions.

Team Leader

Jack in the Box
02.2021 - 07.2022
  • Delegated tasks to team members according to project requirements and employee strengths.
  • Assisted in the recruitment and onboarding of new team members.
  • Took appropriate measures to correct service quality deficits.
  • Resolved problems and escalated high level issues to supervisor within established timeframes.

Education

High School Diploma -

Shepherd High School
Shepherd, TX
06.2021

Skills

  • Guest satisfaction -
  • Attention to detail
  • Technical support
  • Stocking and replenishing
  • Guest satisfaction
  • Complex problem solving
  • Computer skills
  • Teamwork and collaboration

Timeline

Store Clerk

QuikTrip
06.2025 - Current

Service Desk Analyst

Provalus
10.2024 - 01.2025

Team Assosiate

Walmart
08.2022 - 07.2024

Team Leader

Jack in the Box
02.2021 - 07.2022

High School Diploma -

Shepherd High School

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