Kathryn Cheshier
Magnolia,TX
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist/Estimator in Training
Tomball Ford
Tomball, TX
11.2021 - Current
- Answered and directed incoming calls using multi-line telephone system.
- Communication with all insurances for protocol to continue repair process.
- Delivered administrative support to team members by making copies, ordering parts, and organizing documents and rearranging schedules.
- Took photos and input insurance estimates into CCC One
- Opened RO's and PO's using CDK
- Scheduled and confirmed appointments.
- Processed payments and updated accounts to reflect balance changes.
- Consistently followed up with customers to determine satisfaction levels.
Skilled Laborer
Brayden & Brooks
Magnolia, TX
08.2021 - 11.2021
- Put together and make rustic decor within deadlines
- Prioritize orders and make sure all finished orders are boxed and ready for pickup
Front Desk Receptionist
Elite Skin and Body
Houston, TX
07.2020 - 08.2021
- Welcomed clients to front desk and engaged in friendly conversations while conducting check-in process.
- Received all incoming calls and coordinated with staff to fulfill requests and resolve issues.
- Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
- Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
Assistant Store Leader
QUICK QUACK CAR WASH
Tomball, TX
09.2019 - 05.2020
- Assistant Store Manager of Quick Quack Car Wash.
- Performed duties of a regular team member like greeting customers, handling payments, guiding vehicles in the wash, taking necessary precautions to avoid accidents in the wash, and sold memberships/retail products in addition to making schedules, handling customer complaints/damage claims, making sure team members were in uniform and on time, and making sure the customers all had a great experience.
Beauty Consultant
Target
Tomball, TX
03.2019 - 09.2019
- Sold beauty products (makeup/hair/etc.), informed guests on beauty tips/hacks they might not have known about, helped guests find correct shades/products, built relationships with guests, occasional back up cashier, unloaded trucks and distributed beauty products to sales floor, and worked hard to meet daily & monthly sales goals.
Lash Consultant
Amazing Lash Studio
Tomball, TX
07.2018 - 11.2018
- Front desk at Amazing Lash Studio.
- Checked clients in/out, sold memberships & products, booked appointments, maintained the studio’s cleanliness, answered phones & emails, frequently opened/closed by myself, counted the drawer nightly, built very close relationships with clients/co-workers, competed with co-workers to meet monthly sales goals, and informed new clients on all of our services.
Skills
- Data Entry (2 year)
- Receptionist (2 years)
- Customer Service (5 years)
- Money Handling
- Management
- Attention to Detail
- Filing
- Organization
- Answering Phones
- Time Management
- Schedule Management
- Multitasking
Additional Information
- Authorized to work in the US for any employer
- Certifications and Licenses , Driver's License August 2018 to August 2024 Assessments
Timeline
Front Desk Receptionist/Estimator in Training
Tomball Ford
11.2021 - Current
Skilled Laborer
Brayden & Brooks
08.2021 - 11.2021
Front Desk Receptionist
Elite Skin and Body
07.2020 - 08.2021
Assistant Store Leader
QUICK QUACK CAR WASH
09.2019 - 05.2020
Beauty Consultant
Target
03.2019 - 09.2019
Lash Consultant
Amazing Lash Studio
07.2018 - 11.2018