Deanna Ballenger
Knoxville,TN
Summary
Determined and service driven professional well-versed in building relationships and creating exceptional experiences for others. Comfortable multitasking in fast-paced, deadline-driven environments. Excels in organization, communication, and sourcing.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant/Surgical Coordinator
University Physicians Association
Knoxville, TN
08.2022 - Current
- Enhanced performance through collaboration with diverse teams.
- Facilitated communication between physicians, nurses, social workers, family members, and other stakeholders in the patient's care.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated with other healthcare providers to ensure patient safety, continuity of care, and optimal outcomes.
- Developed effective communication channels between patients and internal teams
EMERGENCY ROOM TECH
East Tennessee Children's Hospital
Knoxville, TN
02.2021 - 08.2022
- Managed the flow of patients through triage to ensure timely access to medical care.
- Conducted patient assessments under supervision of staff nurses and physicians.
- Developed exemplary skills in verbal communication from comforting and assisting families and patients in emergency room.
- Strong time management skills and calm while working under pressure and a fast-paced work environment.
NURSE TECH-Orthopedic Trauma
University of Tennessee Medical Center
Knoxville, TN
08.2016 - 03.2021
- Assist nurses or physicians in the operation of medical equipment or provision of patient care.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
Education
Bachelors of Science - Psychology
The University of Tennessee
Knoxville, TN2020
Skills
- Project Management
- Process Improvement
- Partnership Development
- Administrative Support
- Client Relationship Management
- Team Collaboration
- Networking
- Strategic Problem Solving
Certification
Certified Nursing Assistant - Certified Phlebotomist - Certified in Basic Life Support
Volunteer experience
College Small Group leader (3 years- current)
Young Life Leader / high-school girl mentor (5 years)
Mobile Meals Volunteer (1 year)
References
Available upon request.
Timeline
Medical Assistant/Surgical Coordinator
University Physicians Association
08.2022 - Current
EMERGENCY ROOM TECH
East Tennessee Children's Hospital
02.2021 - 08.2022
NURSE TECH-Orthopedic Trauma
University of Tennessee Medical Center
08.2016 - 03.2021
Bachelors of Science - Psychology
The University of Tennessee