ALANIS NIEVES ROBLES
The Bronx,NY
Summary
Professional individual with experience in the medical field. Reliable, dependable, and hardworking, with effective communication skills. Eager to learn, with the ability to adapt quickly to a challenge. Able to work in a fast-paced environment as a leader, as well as a team player.
Overview
4
4
years of professional experience
Work History
MEDICAL ASSISTANT/SURGICAL COORDINATOR
MOUNT SINAI HEALTH SYSTEM
10.2024 - Current
- Provide pre-operative and post-operative instructions to patients, and follow up on recovery status.
- Ensured that proper pre-op testing was completed, and all medical records and notes were reviewed before surgeries.
- Obtained pre-surgery authorizations through insurance.
- Supported physicians, surgeons, and clinical staff with clerical duties.
- Obtained patient vitals and entered them into the EMR system.
PATIENT COORDINATOR
MOUNT SINAI HEALTH SYSTEM
New York, NY
04.2024 - 10.2024
- Managed the process of gathering pre-payments and deductibles, as well as balancing a cash drawer.
- EPIC EMR system
- Coordinated with multiple departments including Medicine, Gastroenterology, and Infectious Disease, Sleep medicine, and Endocrinology
FRONT DESK RECEPTIONIST
KEZMED MEDICAL PC
The Bronx, NY
10.2022 - 01.2024
- Secured approvals for medical procedures from insurance providers.
- Managed incoming phone calls with professionalism.
- Streamlined the check-in/check-out process.
- Managed appointment scheduling.
- Optimized workflow for patient intake.
- Handled insurance verification processes effectively.
CERTIFIED MEDICAL ASSISTANT (CMA) / OFFICE MANAGER
White House Medical
The Bronx, NY
12.2020 - 08.2022
- Completed pre-operative checks to minimize risks and optimize outcomes.
- Verified insurance information, as well as processed co-pays, deductibles, etc.
- EKG/Phlebotomy
- Obtained insurance authorizations for prescribed medications, or treatments.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Organized charts, documents and supplies to maintain team productivity.
Education
CERTIFIED MEDICAL ASSISTANT - MEDICAL ASSISTANT
ABC TRAINING
BRONX, NY12.2020
GED -
CUNY PREPARATORY SCHOOL
BRONX, NY02.2020
Skills
- ICD-10
- Bilingual
- Patient service
- Self-motivated
- Ability to handle multiple tasks simultaneously
- Proficient in Microsoft Office
- Word
- PowerPoint
- Excel
- Skilled in interpersonal relations
- Capable of prioritizing
- Assuring confidentiality
References
References available upon request.
Timeline
MEDICAL ASSISTANT/SURGICAL COORDINATOR
MOUNT SINAI HEALTH SYSTEM
10.2024 - Current
PATIENT COORDINATOR
MOUNT SINAI HEALTH SYSTEM
04.2024 - 10.2024
FRONT DESK RECEPTIONIST
KEZMED MEDICAL PC
10.2022 - 01.2024
CERTIFIED MEDICAL ASSISTANT (CMA) / OFFICE MANAGER
White House Medical
12.2020 - 08.2022
CERTIFIED MEDICAL ASSISTANT - MEDICAL ASSISTANT
ABC TRAINING
GED -
CUNY PREPARATORY SCHOOL
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