Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Austin Banks

Austin Banks

Pine Hill,NJ

Summary

Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Catastrophe Claims Adjuster

Claims And National Catastrophe
01.2023 - Current
  • Improved claim processing efficiency by conducting thorough investigations and accurate damage assessments.
  • Managed catastrophe claims caseload for timely resolution, ensuring client satisfaction, maintaining company reputation, and closed 45 claims in a month.
  • Increased policyholder retention by providing exceptional customer service during the claims process.
  • Collaborated with other adjusters to streamline the claims handling process, expediting claim closures.

Independent Insurance Adjuster

Self Employed
12.2022 - Current
  • Improved claim processing efficiency by conducting thorough investigations and timely documentation of property damage.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
  • Managed a large caseload consisting of 60 claims, prioritizing tasks to ensure timely completion and accurate settlement of claims.
  • Collaborated with insurance carriers, agents, and policyholders to gather necessary information for accurate claim assessments.

Education

Bachelor of Science - Business Administration And Management

Rowan University
Glassboro, NJ
05.2022

Bachelor of Science - Human Resources Management

Rowan University
Glassboro, NJ
05.2022

Skills

  • Technical Knowledge
  • Damage Assessment
  • Policy Interpretation
  • Claims Investigation
  • Xactimate and XACT Contents
  • Estimate Writing

Certification

DHS Texas All-Lines Adjuster License

Also Licensed to work in:

Florida

Minnesota

Alabama


Languages

Spanish
Limited Working

Timeline

Catastrophe Claims Adjuster

Claims And National Catastrophe
01.2023 - Current

Independent Insurance Adjuster

Self Employed
12.2022 - Current

Bachelor of Science - Business Administration And Management

Rowan University

Bachelor of Science - Human Resources Management

Rowan University

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Austin Banks