Austin Bates
Leavenworth,KS
Summary
Proven retail professional with a track record of enhancing customer satisfaction and boosting sales at Ace Hardware. Skilled in customer service and problem-solving, adept at teamwork and collaboration. Demonstrated ability to manage inventory and financial transactions accurately, contributing to store success.
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Ace Hardware
07.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Greeted customers and provided outstanding customer service.
Sales Associate
Walmart
11.2021 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier/Grocery Bagger
Dillons Grocery Store
08.2020 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Carrollton High School
Carrollton, MO05-2019
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Retail sales
- Customer assistance
Timeline
Retail Sales Associate
Ace Hardware
07.2024 - Current
Sales Associate
Walmart
11.2021 - 10.2022
Cashier/Grocery Bagger
Dillons Grocery Store
08.2020 - 10.2021
High School Diploma -
Carrollton High School