Austin Baumgartel
Temecula,CA
Summary
Customer-focused professional with expertise in sales and technical support. Delivers personalized service that drives repeat business and fosters strong client relationships. Skilled in system troubleshooting, process optimization, and data management, ensuring operational accuracy and exceeding sales targets.
Overview
1
1
Certification
4
4
years of post-secondary education
10
10
years of professional experience
Work History
Service Technician
Greystar Real Estate Partners
Murrieta, CA
04.2026 - Current
- Serviced Greystar apartment work orders across plumbing, electrical, and appliance systems.
- Performed preventative maintenance on Greystar community equipment and building fixtures.
- Inspected resident units for safety issues and repair needs.
HVAC Service Technician
Service Champions Heating & Air Conditioning
Murrieta, CA
10.2021 - 06.2024
- Diagnosed and troubleshot mechanical and electrical HVAC issues, ensuring optimal system performance and reliability.
- Identified customer needs and recommended tailored HVAC solutions, enhancing client satisfaction and service quality.
- Drove revenue growth through effective product demonstrations, upselling, and building long-term customer relationships.
Warehouse Associate
Medline Industries
Temecula, CA
02.2018 - 06.2021
- Picked, packed, and labeled orders for shipment, ensuring compliance with company standards and customer requirements.
- Received, processed, and organized shipments accurately to maintain workflow in fast-paced warehouse environment.
- Collaborated with team members and worked independently to consistently meet daily shipping and receiving goals.
Wine Club Coordinator
Ponte Winery
Temecula, CA
06.2016 - 08.2017
- Served as primary point of contact for wine club members, addressing inquiries and resolving issues to maintain high service standards.
- Acted as primary point of contact for wine club members, addressing inquiries and resolving issues to maintain high service standards.
- Coordinated monthly/quarterly wine shipments, ensuring timely deliveries and accurate order processing for an improved member experience.
Education
High School Diploma - General Studies
Great Oak High School
Temecula, CA 08.2008 - 05.2012
Some College -
Palomar College
San Marcos, CASkills
- HVAC diagnostics
- Electrical diagnostics
- Appliance repair
- Preventive maintenance
- Sales expertise
- Customer management
Personal Information
- Availability: Willing to relocate: Anywhere
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Certification
HVAC Certification. EPA Core & II certified for handling of refrigerant.
Timeline
Service Technician
Greystar Real Estate Partners
04.2026 - Current
HVAC Service Technician
Service Champions Heating & Air Conditioning
10.2021 - 06.2024
Warehouse Associate
Medline Industries
02.2018 - 06.2021
Wine Club Coordinator
Ponte Winery
06.2016 - 08.2017
High School Diploma - General Studies
Great Oak High School
08.2008 - 05.2012
Some College -
Palomar College