Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Austin Berard

Goldendale

Summary

Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Store Manager

Golden Dispensary
08.2022 - Current
  • Licensed Medical cannabis Consultant with expertise in patient consultation and product selection. Processed state-approved medical card applications.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Built and maintained strategic relationships with 20-30 sales representatives, driving inventory management efficiency.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Grocery Clerk

Goldendale Market Fresh
03.2020 - 09.2022
  • During employment I worked multiple departments to fill the needs of the store. These departments include Deli, Grocery, Cashier Produce and Meat department.
  • While in Deli I was required to prepare food for hot case and cold case as well as greet customers and take orders, while maintaining a clean work environment.
  • Assistant Manager in produce department. Responsible for maintaining display case sanitation both internally and externally, ensuring product quality through daily inspections and creating engaging seasonal and promotional displays to drive customer traffic and sales.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Prepared and packaged meat products, including grinding and processing ground beef to exact specifications. maintained high standards of quality, safety, and sanitation in the meat department.

Production Carpenter

Norvant LLc
04.2018 - 04.2019
  • Constructed hot tub deck surrounds utilizing power tools such as chop saws, skill saws band saws, and nail guns.
  • Cut and handled lumber for deck surround assembly.
  • Applied stain to deck surrounds, ensuring a consistent and smooth finish.
  • Prepared and packaged finished deck surrounds for shipping.
  • Maintained a clean and organized work environment.

Assistant Manager

Ross Dairy Queen
07.2016 - 03.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

Northwest All Prep
Vancouver

Skills

  • Customer service
  • Communication
  • Problem solving
  • Adaptability
  • Inventory management
  • Time management
  • Quality control
  • Sanitation & safety
  • Teamwork
  • Display merchandising
  • Product preparation and packaging
  • Shipping & receiving

Certification

  • Licensed Medical Cannabis Consultant - 2024-Current

Timeline

Store Manager

Golden Dispensary
08.2022 - Current

Grocery Clerk

Goldendale Market Fresh
03.2020 - 09.2022

Production Carpenter

Norvant LLc
04.2018 - 04.2019

Assistant Manager

Ross Dairy Queen
07.2016 - 03.2019

Northwest All Prep