Austin Bond
Oklahoma City
Summary
Dedicated and detail-oriented orthodontic assistant with a passion for providing exceptional patient care. Committed to upholding HIPAA guidelines and maintaining patient privacy. Proficient in data entry and customer service, ensuring a seamless and efficient patient experience. Recognized for a compassionate approach and excellent communication skills, strives to deliver top-notch support to patients and the dental team.
Overview
9
9
years of professional experience
Work History
Orthodontist Assistant
Casady Square Orthodontics
11.2024 - Current
- Streamlined appointment scheduling for improved patient satisfaction and reduced wait times.
- Maintained a clean and organized clinical environment, adhering to strict sterilization protocols for patient safety.
- Supported practice growth by assisting in marketing efforts, including social media promotion and community outreach events.
- Assisted orthodontist in executing emergency interventions to manage complications or unexpected situations during treatment sessions.
- Educated patients on proper oral hygiene techniques and provided guidance on post-treatment care management.
- Facilitated timely communication between referring dentists, laboratory technicians, and the orthodontist to optimize patient outcomes.
- Prepared examination rooms prior to appointments, ensuring all necessary tools were available for efficient use by the orthodontist.
- Demonstrated commitment to patient privacy by meticulously adhering to HIPAA guidelines and maintaining the confidentiality of sensitive information.
- Verified data by cross-checking with original documents.
- Updated databases with new information in a timely manner.
- Completed data entry tasks with accuracy and efficiency.
Team Member
Salad And Go
04.2024 - 11.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Dental Assistant Extern
Ryan Lanman D.D.S
09.2024 - 09.2024
- Sterilized dental instruments using autoclave technology, maintaining high standards of hygiene and safety.
- Conducted preliminary oral examinations, identifying areas of concern for dentist review.
- Operated digital X-ray machines to capture detailed images of patients' teeth for diagnostic purposes.
- Educated patients on oral hygiene practices and post-treatment care, enhancing understanding and compliance.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Streamlined appointment check-in process for greater efficiency in daily operations.
- Supported office operations by scheduling appointments and managing phone lines effectively.
Marketing Graphic Designer
Eden Rose
01.2023 - 11.2023
- Consistently met state medical sanitary and safety requirements, while maintaining front of house inventory and customer relations
- Accomplished daily stocking, order filling, customer service and provided prescription medical knowledge
- Utilized Photoshop and other computer systems throughout shift for labeling, advertising, and tracking purposes
- Conducted market research to inform design choices tailored to target audience preferences, increasing relevance of marketing materials.
- Managed multiple projects simultaneously while maintaining high-quality results within tight deadlines, showcasing effective time-management skills.
Manager
High Society
02.2021 - 11.2022
- Managed the overnight shift, consisting of directing employees, delegating front and back-end work while taking/maintaining available inventory
- Also handled large quantities of cash at the end of the night
- Streamlined communication processes to foster transparency among departments.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
Shift Supervisor
OKC Dispensary
02.2020 - 11.2021
- Supervised shifts in a fast-paced, customer-oriented environment
- Obtained and mastered up-to-date medical marijuana knowledge to better assist patients with their purchases by recommending suitable products to meet their medical needs
- Conducted regular inventory checks to maintain stock levels.
- Established procedures for handling defective items to reduce waste.
- Trained staff on customer service best practices for improved interactions.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
Stower/Picker
Amazon
09.2019 - 12.2020
- Successfully and safely operated a forklift to move pallets across the building
- Consistently moved heavy boxes and stood for extended periods of time to complete shift requirements
- Followed company guidelines for proper handling and storage of products.
- Inspected items for quality and reported any damages to supervisors.
- Kept track of supplies and notified management when items needed restocking.
- Loaded and unloaded merchandise from delivery trucks to support inventory management.
- Inspected items for any damages and reported discrepancies to supervisor.
- Maintained clean and organized workspaces to uphold safety standards.
Floor Salesman
Floor & Decor
12.2017 - 05.2019
- Greeted and assisted customers with booking reservations, product selection, and solving customer dilemmas
- Handled customer and company paperwork as well as loaded products for customers after purchase
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Assisted customers in locating items, ensuring a smooth and efficient shopping experience.
- Organized merchandise displays, resulting in improved aesthetics and easier customer navigation.
- Collaborated with team members to achieve collective sales goals and share best practices.
- Cultivated repeat business through exceptional service and consistent follow-up communication.
- Assisted in training new hires on company policies, procedures, and selling techniques to foster a supportive work environment.
Floor Installer
Kreggers' Floors and More
07.2016 - 05.2018
- Installed various floorings in commercial and residential settings around Oklahoma City
- Was responsible for safely demoing the rooms before installation began
- Utilized power tools and equipment for instillation
- Kept a clean and safe work area while working in varying environmental conditions
- Delivered exceptional craftsmanship by utilizing specialized tools and techniques for various flooring materials.
- Performed preventive maintenance on already fitted tiles to guarantee longevity.
- Enhanced customer satisfaction by providing efficient and precise floor installation services.
- Upheld high-quality standards by routinely inspecting installed floors for any imperfections or necessary adjustments.
Education
No Degree - Dental Assisting
Oklahoma City Dental Assistant School
Oklahoma City10-2024
High School Diploma -
Northwest Classen Highschool
Oklahoma City05-2016
Skills
- Patient communication
- Orthodontic records management
- Attention to detail
- Data entry
- Data accuracy
- Time management
- Customer Service-oriented
- Independent worker
- Logo design
- Critical thinking
- Customer relations
- Computer proficiency
- Relationship building
Timeline
Orthodontist Assistant
Casady Square Orthodontics
11.2024 - Current
Dental Assistant Extern
Ryan Lanman D.D.S
09.2024 - 09.2024
Team Member
Salad And Go
04.2024 - 11.2024
Marketing Graphic Designer
Eden Rose
01.2023 - 11.2023
Manager
High Society
02.2021 - 11.2022
Shift Supervisor
OKC Dispensary
02.2020 - 11.2021
Stower/Picker
Amazon
09.2019 - 12.2020
Floor Salesman
Floor & Decor
12.2017 - 05.2019
Floor Installer
Kreggers' Floors and More
07.2016 - 05.2018
No Degree - Dental Assisting
Oklahoma City Dental Assistant School
High School Diploma -
Northwest Classen Highschool
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