Austin Bowles
Louisville,KY
Summary
Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.
Overview
13
13
years of professional experience
Work History
Sales Associate
Michael Kors Outlet
Simpsonville, KY
05.2018 - Current
- Provide positive first impressions to welcome existing, new and potential customers.
- Maintain customer satisfaction with quick and professional handling of product returns.
- Increase sales by offering advice on purchases and promoting additional products.
- Assist in floor sets by organizing racks and shelves to maintain store visual appeal.
Patient Service Specialist
The Eye Care Institute
Louisville, KY
04.2018 - Current
- Provide customer support to internal and external customers.
- Organize patient records and database to facilitate information storage and retrieval.
- Work with patients to ascertain issues and make referrals to appropriate specialists.
- Handle Veteran's Administration (VA) authorization for patient visits.
Assistant Manager
Windsor Fashions
Louisville, KY
06.2017 - 03.2021
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Retail Sales
American Eagle Outfitters, Inc
Louisville, KY
08.2016 - 06.2017
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders and gift card activations.
Warehouse Associate
KOI Inc.
Louisville, KY
01.2012 - 02.2016
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- Shipped material and performed boxing, packing, labeling and preparation of related documents.
- Performed inventory control, such as counting and stocking merchandise.
Education
Bachelor of Arts - Communications
Indiana University Southeast
New Albany, IN06.2016
High School Diploma -
Louisville Male High School
Louisville, KY05.2011
Skills
- Exceptional Customer Service
- Adapt to diverse groups
- Multi-tasking strength
- Problem-solving skills
- Stocking and Replenishing
- Merchandising Knowledge
- Sales expertise
- Point of sale operation
Timeline
Sales Associate
Michael Kors Outlet
05.2018 - Current
Patient Service Specialist
The Eye Care Institute
04.2018 - Current
Assistant Manager
Windsor Fashions
06.2017 - 03.2021
Retail Sales
American Eagle Outfitters, Inc
08.2016 - 06.2017
Warehouse Associate
KOI Inc.
01.2012 - 02.2016
Bachelor of Arts - Communications
Indiana University Southeast
High School Diploma -
Louisville Male High School
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