Austin Brown
Knoxville,TN
Summary
Positive and upbeat with strong relationship-building abilities. Hardworking technician bringing demonstrated abilities in inspecting sites, mixing chemicals, and analyzing problems. Effectively determine property needs and ideal strategies for removing pests. Implementing physical strategies such as baits to further enhance chemical-based approaches. Currently certified with cat 07 to use, buy, or handle restricted use pesticides within the state of TN.
Overview
5
5
years of professional experience
Work History
Pest Control Technician
Clear Defense Pest Control
08.2024 - Current
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
Pest Control Technician
PestOps
06.2023 - 08.2024
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance, and a courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
Receptionist
Le Petite Pooch Feed And Hay
11.2022 - 06.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Instructor
FedEx
02.2022 - 11.2022
- Applied various teaching aids to minimize learning gaps and instruct and motivate drivers.
- Tracked drivers progress, frequently checking in with struggling drivers mid route and identifying root causes of problems.
- Evaluated and revised organization of truck loads and route efficiency to help drivers achieve a safe and efficient work day.
- Observed other instructors, gathering valuable techniques to be implemented into future teaching opportunities for different drivers.
Inventory Management
Sensenich Propeller Company
01.2021 - 01.2022
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
Credit Manager
Rent A Center
07.2019 - 12.2021
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Processed payments and applied to customer balances.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls and met demands of busy and productive group.
- Researched accounts and completed due diligence to resolve collection problems.
- Completed daily routes for collections of payment, or merchandise consistently.
- Oversaw reporting, documentation and recordkeeping requirements for department.
Education
High School Diploma -
West Greene High School
Mosheim, TN05.2016
Skills
- Verbal and Written Communication
- Customer and Client Relations
- Clean Driving Record
- Chemical storage
- Equipment Troubleshooting
- Data Entry
- Safety Protocols
- Property Inspection
Timeline
Pest Control Technician
Clear Defense Pest Control
08.2024 - Current
Pest Control Technician
PestOps
06.2023 - 08.2024
Receptionist
Le Petite Pooch Feed And Hay
11.2022 - 06.2023
Instructor
FedEx
02.2022 - 11.2022
Inventory Management
Sensenich Propeller Company
01.2021 - 01.2022
Credit Manager
Rent A Center
07.2019 - 12.2021
High School Diploma -
West Greene High School
Similar Profiles
Deon DrakeDeon Drake
Pest Control Technician at Clear Defense Pest ControlPest Control Technician at Clear Defense Pest Control
Grant PenleyGrant Penley
Sales Representative Intern at Clear Defense Pest ControlSales Representative Intern at Clear Defense Pest Control
Cameron WalshCameron Walsh
Sr. Lead at Clear Defense Pest ControlSr. Lead at Clear Defense Pest Control