Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Product Operations Lead
Lululemon
07.2023 - Current
Contributed to a respectful and inclusive team environment by establishing supportive working relationships with team members.
Proactively planned, prioritized, managed, and lead inventory processing and accuracy in accordance with standard operating procedures.
Monitored product levels and communicated findings to support sell-through strategy and optimal product availability for the guest.
Addressed team member performance and supported their ongoing learning by providing direct feedback, coaching, demonstrations, and hands-on experiences.
Educator/Visual Merchandising Team Lead
Lululemon
04.2021 - 07.2023
Collaborated with team members to ensure optimal guest experience and supported store operations.
Used in-store technology to support store operations and provide positive guest feedback.
Optimized guests' experiences through consistent implementation of brand standards, product strategies, and intuitive store navigation for a world-class, guest-centric experience.
Key Holder
Plato’s Closet
10.2018 - 04.2021
Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Education
Bachelor of Arts - Entertainment And Media Studies
University of Georgia
Athens, GA
05.2022
Skills
Teamwork and Collaboration
Problem-Solving
Attention to Detail
Dependable and Responsible
Excellent Communication
Calm Under Pressure
Flexible and Adaptable
Friendly, Positive Attitude
Multitasking Abilities
Timeline
Product Operations Lead
Lululemon
07.2023 - Current
Educator/Visual Merchandising Team Lead
Lululemon
04.2021 - 07.2023
Key Holder
Plato’s Closet
10.2018 - 04.2021
Bachelor of Arts - Entertainment And Media Studies