Austin Carter
Salt Lake City,UT
Summary
Experienced sales team member successful at managing profitable routes. Highly organized and proactive in maintaining accounts, servicing customers and accounting for funds. Service-oriented and unafraid to tackle challenging targets. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking Friendly and outgoing professional with strong communication skills and collaborative nature. Sympathetic Mental Health Tech offering extreme compassion and extensive experience working with mental health intervention. Adept at performing risk assessment, crisis intervention and psycho-education. Dedicated and energetic with excellent listening skills and establishing therapeutic relationships with patients while helping with daily living.
Overview
5
5
years of professional experience
Work History
House Mover
All My Sons
Salt Lake City, UT
01.2024 - Current
- Loaded and unloaded furniture and other items from customer's homes onto moving trucks for transport to new locations.
- Inspected residences prior to packing up furniture and other items to ensure that all items were accounted for.
- Assembled, disassembled, and wrapped furniture safely for transport.
- Used dollies, ramps, and hand-trucks to move heavy objects.
- Ensured the safety of customer belongings during loading and unloading process by using proper lifting techniques.
- Placed protective padding on walls, doorways, floors, banisters. before moving large pieces of furniture or appliances.
- Assisted in setting up customer's new residence after arrival at destination location.
- Communicated with crew members regarding progress of job throughout day.
- Cleaned truck interior following completion of each job assignment.
- Kept accurate records of inventory loaded onto truck along with corresponding weight measurements.
- Provided excellent customer service throughout entire process including loading and unloading procedures.
Behavior Technician
ABS Kids
Salt Lake City, UT
05.2023 - 01.2024
- Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
- Conducted functional assessments, collected data, and implemented behavior plans based on assessments.
- Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
- Collaborated with families to provide support strategies for home-based interventions.
- Facilitated group therapy sessions focused on teaching appropriate behavior modification techniques.
- Implemented evidence-based practices such as discrete trial teaching and natural environment teaching.
- Monitored client's progress towards identified goals through data collection and analysis.
- Observed clients during both structured and unstructured activities to identify potential areas for improvement or reinforcement.
- Facilitated social interactions between peers by providing verbal prompts or physical guidance when necessary.
- Encouraged positive behavior by providing rewards or praise for desired behaviors.
Route Sales Representative
Gold Cup Coffee Services
07.2022 - 05.2023
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Developed strong customer base through efficient and reliable service.
- Operated delivery vehicles safely and efficiently.
- Completed daily pre- and post-trip vehicle inspections.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Collaborated with customers to identify needs and provided catered solutions
Service Technician
DISH
02.2022 - 05.2022
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Tested systems, noting issues and completing preventive maintenance.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Truck Loader
UPS
07.2021 - 01.2022
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Loaded and strapped shipments into place on trucks.
- Followed all safety and security protocols to minimize risk of injury.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Collaborated with team members to maintain efficient workflow.
- Lifted and slid packages weighing up to 170 pounds on conveyor belts to transport items.
- Operated power jacks and forklifts to maneuver products onto load trailers and trucks.
- Performed general support clean-up duties and maintained clean work area by using high-pressure water systems, backhoes, and skid-steers.
Floor Team Member
Target
06.2020 - 07.2021
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Greeted customers and directed to requested products.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Interacted with guests in friendly and knowledgeable way.
Door-to-Door Sales Representative
Apex Energy Solutions
Salt Lake City, UT
04.2019 - 07.2019
- Greeted customers at their door and introduced myself.
- Developed a rapport with potential customers by engaging in friendly conversation.
- Provided detailed information about the products being sold and answered customer questions.
- Explained the benefits of purchasing the product compared to competitors' offerings.
- Resolved customer complaints in an efficient manner while maintaining a positive relationship with them.
- Attended weekly team meetings to discuss sales strategies and targets.
- Conducted research into current market trends to identify opportunities for growth.
- Identified potential risks associated with door-to-door selling activities.
Education
Diploma -
Taylorsville High School
Taylorsville, UT05.2019
Skills
- Route Management
- Information Updates
- Quality Deliverables
- Safe Vehicle Operations
- Client Relations
- Merchandise Sales
- Optimizing Profitability
- Issue Resolution
- Maintaining Clean Work Areas
- Conflict Resolution Techniques
- Site Visits
- Vehicle Maintenance
- Problem-Solving Capabilities
- Communication
- Data Collection and Analysis
- Behavior Management
- Up-Selling
- Door-To-Door Sales
- Customer Care
- Prospecting Skills
- Networking
- Team Driven
Affiliations
- Bass Player
- Computer Skills
- Outdoor Activities
Accomplishments
- Became SBO President at attending Highschool
Timeline
House Mover
All My Sons
01.2024 - Current
Behavior Technician
ABS Kids
05.2023 - 01.2024
Route Sales Representative
Gold Cup Coffee Services
07.2022 - 05.2023
Service Technician
DISH
02.2022 - 05.2022
Truck Loader
UPS
07.2021 - 01.2022
Floor Team Member
Target
06.2020 - 07.2021
Door-to-Door Sales Representative
Apex Energy Solutions
04.2019 - 07.2019
Diploma -
Taylorsville High School