Austin Cheshire
Atlanta,GA
Summary
An entrepreneurial-minded individual, that successfully launched and managed a small business, demonstrating exceptional strategic planning skills that led to rapid growth and sales exceeding $100,000 in just four months. Excelled in customer relationship management, fostering strong connections with clients and ensuring high levels of satisfaction and retention. Marketing expertise was evident in the implementation of effective strategies, including impactful social media campaigns, to expand the customer base. Demonstrated strong financial management skills, ensuring the business remained profitable and sustainable. A natural problem-solver, that navigated challenges with ease, showing adaptability in changing market conditions. Actively engaged with the community, further enhancing brand awareness and supporting business growth
Overview
5
5
years of professional experience
Work History
Owner
WelcomeHomeMediaLLC
12.2023 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Interacted well with customers to build connections and nurture relationships.
Grip Intern
PASSION FLIX
03.2022 - 05.2022
- Worked with the camera and lighting department to overcome technical issues that were presented during the filming process
- Established an understanding of cross department collaboration to ensure efficiency of tasks given
- Mounted cameras onto dollies and stands, diffused light, dismantled/stored equipment, and helped production with daily needs
- Collaborated across multiple teams to increase quality of production and reduce time spent
- Worked closely with the director of photography by handling and pulling focus of the camera while shooting.
Customer Experience Representative
GUILD QUALITY
01.2019 - 01.2020
- Gathered customer experiences and information; compiled customer responses and analytics to assist companies in implementing better business models and practices to better customer experience
- Managed multiple schedules to align tasks throughout departments
- Increased customer conversion by observing and reporting customer behavior.
Education
Bachelor of Film And Media W/ Minor in Post Production At The Georgia Film Academy -
Georgia State University
Atlanta, GA05.2023
Skills
- Creative Mind
- Objection handling
- Customer Needs Assessment
- Communication
- Coachability
- Inbound/Outbound Calls
- Customer Service
- Client Service
- Marketing
- Product branding
Additional Credentials - Technical Skills
- Microsoft Office
- Google Suite
- Social Media
- Adobe Creative Cloud
- Post-Production
- Micro Strategy
- SEO
- Visual Effects
Timeline
Owner
WelcomeHomeMediaLLC
12.2023 - Current
Grip Intern
PASSION FLIX
03.2022 - 05.2022
Customer Experience Representative
GUILD QUALITY
01.2019 - 01.2020
Bachelor of Film And Media W/ Minor in Post Production At The Georgia Film Academy -
Georgia State University