Derek Morgan
Dover
Summary
Experienced in customer-service and management; able to quickly adapt to new and fast-paced environments. Personable and able to connect with all customers and curate a positive and fun workplace.
Overview
3
3
years of professional experience
Work History
Owner/Operator
Magic Mugs Coffee
10.2022 - 04.2024
- Ran social media
- Managed inventory
- Set up & ran musical concerts at the shop
- Teamed up with other local businesses for events/specials
- Trained employees
Manager/Bartender
Hamilton's On Main
11.2021 - 10.2022
- Managed inventory
- Made all alcoholic beverages for the restaurant
- Fully served customers sitting at the bar
- Closing manager
- Closed out drawers & counted money at the end of the night
- Managed employee pay spreadsheet
Manager/Barista
Trailblazer
11.2020 - 09.2021
- Ran a standalone shop
- Managed inventory
- Created specialty drinks
- Ran social media
Manager/Bartender
State Street Brewing Company
06.2021 - 09.2021
- Worked most shifts alone, opened and set up as well as closed down the brewery
- Poured beers/filled growlers for customers
- Changed kegs
- Answered phone & managed cash drawer
Education
Some College (No Degree) - Film & Media Arts/Music Technology
Temple University
Philadelphia, PAHigh School Diploma -
Otsego High School
Tontogany, OH05.2016
Skills
- Social Media Management
- Proficient in Microsoft Office, Excel, & Adobe Photoshop
- Musical Ability; can play, record, and edit music
- Fast Learner
- Creative Mind
- Time Management
- Communication
- Customer Service
- Public Speaking
Timeline
Owner/Operator
Magic Mugs Coffee
10.2022 - 04.2024
Manager/Bartender
Hamilton's On Main
11.2021 - 10.2022
Manager/Bartender
State Street Brewing Company
06.2021 - 09.2021
Manager/Barista
Trailblazer
11.2020 - 09.2021
Some College (No Degree) - Film & Media Arts/Music Technology
Temple University
High School Diploma -
Otsego High School
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