Visionary owner/operator with several years of experience leading and growing businesses. Proven leader with expertise in driving company vision, directing operations, and managing employees. Successful at building strong businesses from the ground up by devising effective marketing strategies, leading sales efforts, and taking decisive actions.
Overview
5
5
years of post-secondary education
12
12
years of professional experience
Work History
Owner and Operator
Three Trees Landscapes, LLC
NASHVILLE, TN
06.2021 - Current
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Directed landscape service operations for Three Trees Landscapes, LLC, handling client schedules, requests, and needs.
Communicated with clients about service plans, site needs, and property concerns.
Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Estimated project scope, materials, and labor for landscape maintenance and installs.
Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Negotiated contracts with clients for products or services rendered by the company.
Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
Developed strategic partnerships with other businesses in order to expand reach into new markets.
Implemented cost-saving measures across departments while maintaining quality standards.
Field Crew Supervisor
Burnett Lawncare
NASHVILLE, TN
11.2019 - 06.2021
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Estimated project scope, materials, and labor for landscape maintenance and installs.
Coordinated equipment use, fuel, and trailer loading for daily field work.
Inspected turf, beds, and hardscape areas for quality and service readiness.
Resolved jobsite issues and adjusted work plans to keep landscaping services on track.
Communicated with clients about service plans, site needs, and property concerns.
Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Bartender/FOH Staff Member
Lockeland Table
NASHVILLE, TN
08.2014 - 03.2019
Oversaw high-volume service during peak hours, crafting cocktails and enhancing community hour and late-night experiences.
Crafted Lockeland Table cocktails, beer, and wine service.
Welcomed guests and facilitated beverage selections to enhance their dining experience.
Locally sourced food and drink menus, communication of features and recommendations based on diet and appetites.
Project Manager/Customer Service Representative at Capital Corrugated And CartonProject Manager/Customer Service Representative at Capital Corrugated And Carton