Austin Cobb
Martinsburg,WV
Summary
My work philosophy is "do it right the first time"; tasks pile up when they are not done properly. I am a dynamic and detail-oriented professional with strong communication skills and a proven track record at Papa John's Pizza, adept at fostering positive relationships and enhancing customer service, I excel in fast-paced environments while maintaining high standards of cleanliness and safety. Committed to teamwork and continuous improvement, I thrive on challenges and adapt quickly to new situations.
Overview
5
5
years of professional experience
Work History
Student Assistant
University of West Georgia
09.2024 - 05.2025
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.
- Enhanced campus safety, conducting regular checks and reporting potential hazards.
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
- Contributed to a positive campus atmosphere through exceptional customer service, assisting students and faculty with inquiries and concerns.
- Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
- Collaborated with team members to execute successful campus events, ensuring smooth operations from planning to execution.
- Operated and maintained machinery and equipment to manage functionality and performance.
- Picked, sorted and processed customer orders to manage order fulfillment and increase sales.
- Upheld campus safety standards through regular participation in training sessions and serving as an informed resource for fellow student workers.
- Boosted dining hall efficiency with quick and courteous meal service.
- Frequently inspected production area to verify proper equipment operation.
- Evaluated customer needs and feedback to drive product and service improvements.
Insider
Papa John's Pizza
06.2020 - 08.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
BBA - Marketing
University of West Georgia
Carrollton, GA05-2026
High School Diploma -
The Eagle's Nest Eluminatus Of Newnan
Newnan, GA05-2022
Skills
- Leadership qualities
- Strong organization
- Student relations
- Attention to detail
- Collaboration and teamwork
- Strong work ethic and dependable
- Interpersonal and communication skills
- Collaborative and Team-oriented
- Experience with diverse student populations
- Adaptive learning
- Encouraging participation and inclusivity
- Relationship building
- History and social studies
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Cleaning and sanitation
- Problem-solving
- Strong communication skills
- Positive attitude and energy
- Team oriented
- Fast-paced environment
- Working quickly
- Productivity and efficiency
- Safe food handling
- Working with diverse people
- Cash register operation
- Food preparation
- Food and safety standards
- Efficient food preparation
- Order taking accuracy
- Basic mathematics
- Food assembly
- Menu memorization
- Quality control
- Heavy lifting capacity
- Food storage practices
- Complex Problem-solving
- Professional appearance maintenance
- Covid-19 safety protocols
- Cross-functional teamwork
- Sanitation standards compliance
- Equipment maintenance
- ServSafe
Timeline
Student Assistant
University of West Georgia
09.2024 - 05.2025
Insider
Papa John's Pizza
06.2020 - 08.2022
BBA - Marketing
University of West Georgia
High School Diploma -
The Eagle's Nest Eluminatus Of Newnan
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