Juan Govea
San Antonio,TX
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Student Assistant
UTSA - University Of Texas At San Antonio
08.2023 - Current
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
- Assisted with event planning and coordination to keep events successful and provide positive experiences for attendees.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Manger
McDonald's
12.2021 - 01.2023
- Monitored staff performance and addressed issues.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Sales Assistant
Bellaire Homes
02.2022 - 11.2022
- Helped customers find specific products, answered questions and offered product advice.
- Contacted customers to provide information on new and exciting products and service offerings.
- Fostered relationships with customers to expand customer base and retain business.
- Greeted customers to determine wants or needs.
Education
Bachelor of Arts - Criminology & Criminal Justice
University of San Antinio
San Antonio, TX12.2024
Associate of Arts - Criminology & Criminal Justice
Northwest Vista College
San Antonio, TX12.2022
Skills
- Business Development
- Operations Management
- Strategic Planning
- Project Management
- Team Leadership
- Employee Training and Development
- Performance Evaluations
- Critical thinking
- Leadership qualities
Certification
- Licensed [Food handler License & Alcohol License ] - Expire 2025
Affiliations
- Kappa Sigma Fraternity
Languages
Spanish
Limited Working
Timeline
Student Assistant
UTSA - University Of Texas At San Antonio
08.2023 - Current
Sales Assistant
Bellaire Homes
02.2022 - 11.2022
Manger
McDonald's
12.2021 - 01.2023
Bachelor of Arts - Criminology & Criminal Justice
University of San Antinio
Associate of Arts - Criminology & Criminal Justice
Northwest Vista College
- Licensed [Food handler License & Alcohol License ] - Expire 2025
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