Daniel Sullivan
Middleton,MA
Summary
Strategic Senior Assistant Director known for high productivity and efficiency in operations management. Specialize in team leadership, operational management, and strategic planning. Thrive using communication, problem-solving, and adaptability skills to excel in dynamic environments. Navigate complex challenges with ease, always focusing on delivering results and fostering collaborative success.
Overview
7
7
years of professional experience
Work History
Senior Assistant Director of Student Enrollment - Operations
Northeastern University
Boston, USA
02.2022 - Current
- Supervising six Enrollment Counselors to support them in achieving individual and team-wide enrollment goals.
- Four out of six team members exceeded their total student enrollment goal for FY 2024.
- All six team members exceeded goals related to quality, efficiency, and productivity in their roles.
- Lead Salesforce reporting efforts within the Enrollment Counseling team that give individuals insight into their pipeline management and progress toward enrollment goals.
- Developing reports on team productivity and efficiency for senior leadership in Enrollment Management.
- Developing strategic student enrollment goals for individual team members based on historical enrollment data in Salesforce and Tableau.
- Consulting with senior leadership in Enrollment Management on strategic outreach to new, prospective student leads to maximize yield efforts.
Assistant Director of Student Enrollment
Northeastern University
Boston, USA
01.2020 - 02.2022
- Managed a caseload of over 2,000 students, assisting students as they progress through the enrollment funnel, resulting in 213 students enrolled in the 2020-2021 academic year.
- Counseled prospective students as they submitted their applications, working with college partners to resolve operational errors if necessary.
- Conducted proactive outreach to students to provide relevant information to help them complete applications, confirm enrollment, and register for classes.
Relationship Manager
Open Implants, LLC
Woburn, USA
10.2018 - 11.2019
- Increased revenue by 52 percent in my assigned territory, fostering a reliable network of customers from New York City to Seattle.
- Managed the entire sales cycle with prospects, from initial contact to the close of sale, and to building customer loyalty.
Account Manager
JoVE
Cambridge, USA
06.2017 - 10.2018
- Closed subscription sales by consulting with professors and librarians about the benefits of our science education video library, and peer-reviewed video journal.
- Managed over 250 accounts by introducing our products to professors, directing them to recommend our product to the library, and then working with librarians to close the sale.
Education
M.Ed. - Higher Education Administration
Northeastern University
Boston, Massachusetts07.2023
Master of Business Administration -
Endicott College
Beverly, Massachusetts05.2015
Bachelor of Science - Sport Management
Endicott College
Beverly, Massachusetts05.2014
Skills
- Staff development
- Business goals
- Stakeholder engagement
- Operations management
- Strategic projects
- Task delegation
- Business development
- Data analysis
- Team operations
- Report generation
- Meeting facilitation
- Staff management
Timeline
Senior Assistant Director of Student Enrollment - Operations
Northeastern University
02.2022 - Current
Assistant Director of Student Enrollment
Northeastern University
01.2020 - 02.2022
Relationship Manager
Open Implants, LLC
10.2018 - 11.2019
Account Manager
JoVE
06.2017 - 10.2018
M.Ed. - Higher Education Administration
Northeastern University
Master of Business Administration -
Endicott College
Bachelor of Science - Sport Management
Endicott College
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