Rose Carroll
Saint Paul,MN
Summary
Innovative and passionate administrative professional with diverse experience in overseeing academic programs and enhancing educational operations. Skilled in developing effective policies, managing staff, and fostering collaborative environments that encourage student and employee success. I have led teams in achieving goals through strategic planning and efficient resource management, contributing to the overall improvement of a thriving local business.
Overview
6
6
years of professional experience
Work History
Operations and Enrollment Director
Blue Tree Music Education
06.2018 - Current
- Handling all emails, calls, and inquiries in a timely and professional manner.
- Completing all scheduling, payroll, and accounts payable, invoicing, and enrollment sales and processes.
- Implementing policies, procedures and programs to carry out educational standards and goals.
- Coordinating with faculty and staff to ensure compliance with institutional policies and procedures related to enrollment management.
- Leading staff trainings and meetings.
- Analyzing data from inquiries, applicants, admits, enrollees, and graduates to identify trends in enrollment numbers.
- Resolving any issues related to student registration or admissions status.
- Reviewing and evaluating programs for compliance with state, local and federal regulations.
Marketing and Sales Assistant
In the Groove Music Publishing
01.2019 - 12.2021
- Coordinated travel, catering, and event planning.
- Handled inquiries, calls, and sales.
- Researched industry news, trends, best practices, and regulations related to the company's products or services.
- Participated in brainstorming sessions for new ideas and strategies for upcoming projects.
- Created content for digital platforms including websites, blogs, social media posts.
- Responded promptly to customer inquiries via phone calls or emails.
- Collaborated with team members on various projects such as developing promotional materials, brochures, emails.
Education
Associates -
University of Minnesota/Minneapolis Technical College
12.2015
Skills
- Microsoft Office Suite
- Client-relations
- Process improvement
- Compliance Monitoring
- Cross-Functional Teamwork
- Attention to Detail
- Performance Evaluations
- Administrative Staff Coordination
- Policies and Procedures Enforcement
- Program Analysis
- Disciplinary Actions
- Staff Development
- Adaptability
- Excellent Communication
- Professionalism
- Reliability
References
References available upon request.
Timeline
Marketing and Sales Assistant
In the Groove Music Publishing
01.2019 - 12.2021
Operations and Enrollment Director
Blue Tree Music Education
06.2018 - Current
Associates -
University of Minnesota/Minneapolis Technical College
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