AUSTIN COLEY
Rockville,MD
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Deli Clerk
Harris Teeter
Rockville, MD
02.2017 - 08.2019
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Stocked shelves with fresh items daily.
- Rotated product on shelves to ensure freshness.
- Adhered to health and safety standards while preparing food.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prepared ingredients for cooking including portioning, chopping, and storing food before use.
- Sliced cooked meats for sandwiches and salads as well as carved roasts at carving stations in the kitchen.
- Ensured that all health regulations regarding food handling were followed during preparation process.
Infantry Team Leader
Department Of Defence
Twentynine Palms, CA
01.2020 - 01.2024
- Conducted mission planning and rehearsals with subordinate marines/sailors to ensure successful completion of assigned missions.
- Assisted in the development of individual marines/sailors skills by providing guidance and instruction during training exercises.
- Instructed personnel on environmental hazard reduction and PPE use, driving standardized procedures and supporting team health and performance.
- Supervised team members in the performance of combat operations and ensured compliance with safety regulations.
- Managed logistical support for all team activities including equipment maintenance, transportation, food supply, and ammunition resupply.
- Maintained situational awareness of constant changes to adjust accordingly
Combat Marksmanship Trainer
Dept Of Defense
Twentynine Palms, CA
01.2023 - 11.2023
- Designed and developed training materials for new employees in the organization.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Provided feedback on employee performance based on observed results during training sessions.
- Organized and facilitated classroom workshops, webinars, and one-on-one coaching sessions.
- Created multimedia presentations using PowerPoint, video conferencing tools, and other software applications.
- Developed assessment tests to evaluate trainees' knowledge of course material.
- Analyzed data from pre-and post-training assessments to measure effectiveness of training programs.
- Facilitated group discussions between participants to promote active engagement in learning activities.
- Documented all training activities including attendance records, feedback forms, surveys.
- Recommended changes or improvements in existing training processes as needed.
Caretaker
changing lives of children with autism
Rockville, MD
01.2024 - Current
- Provided assistance to disabled persons in accordance with their individual needs.
- Developed strong working relationships with clients through courteous customer service practices.
- Communicated effectively with co-workers regarding job assignments and progress updates throughout shifts.
- Organized closets and shelves for easy access of items stored there.
- Performed general maintenance duties such as replacing light bulbs or patching holes in walls.
- Assisted individuals in developing and implementing behavior plans to meet their needs.
- Facilitated communication between individuals, families, and care providers.
- Monitored individual's daily activities to ensure safety and well-being.
- Provided physical assistance with eating, dressing, bathing, grooming, toileting and mobility needs.
Education
High School Diploma -
Walter Johnson High School
Bethesda, MD04-2016
Skills
- Housekeeping support
- Personal Care
- Emotional Support
- Preventive Maintenance
- Event Setup
- Safety awareness
- Patient assistance
- Performance Assessment
- Decision-Making
- Work Inspection
- Employee Work Scheduling
- Problem-Solving
- Corrective Action Implementation
- Timekeeping
- Adaptability and Flexibility
- Teamwork and Collaboration
- Reliability
- Adaptability
- Professionalism
- Time Management
Certification
- Combat Marksmanship trainer
- CPR
- BLS
Languages
English
Professional
References
References available upon request.
Timeline
Caretaker
changing lives of children with autism
01.2024 - Current
Combat Marksmanship Trainer
Dept Of Defense
01.2023 - 11.2023
Infantry Team Leader
Department Of Defence
01.2020 - 01.2024
Deli Clerk
Harris Teeter
02.2017 - 08.2019
High School Diploma -
Walter Johnson High School